Skills and competencies included in the Occupation and Skills Information System (OaSIS)

The Skills and Competencies Taxonomy (SCT) informs the framework of the OaSIS. The SCT has been developed at Employment and Social Development Canada (ESDC) in response to the need for a common competency lexicon to address discrepancies in the terminology used by various sources collecting and disseminating information about competencies and the world of work. Descriptors are organized into eight comprehensive categories, five of them pertaining to individual characteristics and requirements (i.e., Skills, Abilities, Personal attributes, Knowledge and Interests) and three of them pertaining to the work environment (i.e., Work activities, Work context, and Tools and technologies).

The SCT is composed of about 300 competency descriptors. For the first version of the OaSIS, about 240 descriptors were selected to be included in the occupational profiles. The selection of the descriptors was based on their value regarding the occupational descriptions as well as the feasibility of their measurement. The remaining descriptors will be assessed for their inclusion in a further version of the OaSIS.

For additional information on the SCT, please navigate through the following structure.

Skills and Competencies Taxonomy 2022 Version 1.0

AAbilities
A.01Cognitive Abilities
A.01.aIdea Generation and Reasoning Abilities
A.01.a.01Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
A.01.a.02Categorization Flexibility The ability to generate or use different sets of rules for combining or grouping things in different ways.
A.01.a.03Deductive Reasoning The ability to apply general rules to produce logical answers for specific problems.
A.01.a.04Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions which includes finding a relationship among seemingly unrelated events.
A.01.a.05Fluency of Ideas The ability to come up with multiple ideas about a topic.
A.01.a.06Problem Identification The ability to identify an existing or potential problem. It is not about solving the problem, but only about recognizing its presence.
A.01.bQuantitative Abilities
A.01.b.01Numerical Ability The ability to carry out arithmetical processes accurately such as addition, subtraction, multiplication or division.
A.01.b.02Mathematical Reasoning The ability to choose the right mathematical methods or formulas to solve a problem.
A.01.cMemory Abilities
A.01.c.01Memorizing The ability to remember information such as words, numbers, pictures, or procedures.
A.01.c.02Multitasking The ability to shift back and forth between two or more activities or sources of information during the same time period (such as speech, sounds, touch, or other sources).
A.01.c.03Pattern Identification The ability to identify or detect a known pattern such as a figure, object, word, or sound that is hidden in other information or material.
A.01.c.04Pattern Organization Speed The ability to quickly combine and organize information into meaningful patterns.
A.01.c.05Perceptual Speed The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time, one after the other, or with a remembered object.
A.01.dSpacial Abilities
A.01.d.01Spatial Orientation The ability to know your location in relation to the environment or know where objects are in relation to you.
A.01.d.02Spatial Visualization The ability to think visually about geometric forms, comprehend the two-dimensional representation of three-dimensional objects and recognize the relationships resulting from the movement of objects in space.
A.01.eCommunication Abilities
A.01.e.01Verbal Ability The ability to understand the meaning and precise use of words, the ideas associated with them as well as their relationships; and use them in the proper context for the purpose of presenting verbally information or ideas clearly.
A.01.e.02Written Comprehension The ability to read and understand information and ideas presented in written form.
A.01.e.03Written Expression The ability to communicate information and ideas in writing and adapting the writing style to the audience so that they can understand.
A.01.fOther Cognitive Abilities
A.01.f.01Selective Attention The ability to concentrate on a task over a period of time without being distracted.
A.02Physical Abilities
A.02.aPhysical Strength Abilities
A.02.a.01Trunk Strength The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
A.02.a.02Static Strength The ability to exert muscle force to lift, push, pull, or carry objects.
A.02.a.03Dynamic Strength The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
A.02.a.04Explosive Strength The ability to us short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
A.02.bFlexibility, Balance, and Coordination
A.02.b.01Multi-Limb Coordination The ability to coordinate two or more limbs, such as two arms, two legs, or one leg and one arm, while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
A.02.b.02Gross Body Coordination The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
A.02.b.03Gross Body Equilibrium The ability to keep or regain your body balance or stay upright when in an unstable position.
A.02.b.04Body Flexibility The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
A.02.b.05Dynamic Flexibility The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
A.02.cEndurance
A.02.c.01Stamina The ability to perform intense physical activities over long periods of time without getting winded or out of breath.
A.03Psychomotor Abilities
A.03.aFine Manipulative Abilities
A.03.a.01Arm-Hand Steadiness The ability to keep your hand and arm steady while moving or holding them in one position.
A.03.a.02Finger Dexterity The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble small objects.
A.03.a.03Manual Dexterity The ability to move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects or tools.
A.03.bControl Movement Abilities
A.03.b.01Motor Coordination The ability to coordinate eyes, hands and fingers accurately to respond with precise movements.
A.03.b.02Rate Control The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object.
A.03.b.03Control of Settings The ability to adjust the controls of a machine or a vehicle to exact positions.
A.03.b.04Multi-Signal Response The ability to choose quickly between one or more movements with the hand, finger, or foot in response to the appearance of two or more different signals such as lights, sounds, or images.
A.03.cReaction Time and Speed Abilities
A.03.c.01Reaction Time The ability to respond quickly with one or more limbs to a stimulus such as noise, light or image.
A.03.c.02Speed of Limb Movement The ability to quickly move the arms and legs.
A.03.c.03Finger-Hand-Wrist Motion The ability to make fast, simple, and repeated movements of the fingers, hands, and wrists.
A.04Sensory Abilities
A.04.aAuditory and Speech Abilities
A.04.a.01Auditory Attention The ability to give full attention on a single source of sound in the presence of other distracting sounds.
A.04.a.02Hearing Sensitivity The ability to detect or distinguish the differences between sounds in terms of pitch and volume.
A.04.a.03Speech Clarity The ability to articulate and pronounce words clearly so others can understand you when you speak.
A.04.a.04Speech Recognition The ability to identify and understand the speech of another person.
A.04.a.05Sound Localization The ability to identify the direction, origin and distance from which a sound comes.
A.04.bVisual Abilities
A.04.b.01Far Vision The ability to see details of objects and people at a distance.
A.04.b.02Near Vision The ability to see details at close range.
A.04.b.03Peripheral Vision The ability to see objects, people or their movement in the peripherical field of vision when looking ahead.
A.04.b.04Depth Perception The ability to discern which of several objects is closer or farther away from you, or to estimate the distance between you and an object.
A.04.b.05Glare Tolerance The ability to see objects or people, in the presence of glare or bright lighting.
A.04.b.06Night Vision The ability to see under low light conditions.
A.04.cOther Sensory Abilities
A.04.c.01Colour Perception The ability to match or detect differences or similarities between colours, including shades of colour and brightness.
A.04.c.02Smell The ability to perceive odours through the nose.
A.04.c.03Taste The ability to recognize or verify a particular flavor of a substance by tasting it.
A.04.c.04Touch The ability to acquire information about the environment through skin contact.
BPersonal Attributes
B.01Social Traits
B.01.aSocial Influence
B.01.a.01Leadership The quality of leading others towards a common goal by guiding, influencing, and inspiring them.
B.01.a.02Charisma The quality of possessing charm, attracting and arousing the interest, attention, or admiration of others through speeches, attitudes, temperament, or actions.
B.01.bInterpersonal Orientation
B.01.b.01Concern for Others The quality of having empathy towards others' feelings and needs and being understanding and helpful.
B.01.b.02Collaboration The quality of contributing and working cooperatively while being supportive and inclusive of others to achieve a common goal.
B.01.b.03Service Orientation Actively looking for ways to help, serve, or assist others.
B.01.b.04Trust in Others The quality of establishing and maintaining a relationship of trust with the people around you.
B.01.b.05Social Orientation Seeking to work with others, and relating to them on the job.
B.02Self-Improvement
B.02.aAdjustment
B.02.a.01Adaptability The quality of adapting oneself to expected or unexpected changes and different situations while continuing to achieve past or renewed goals.
B.02.a.02Self-Control The quality of maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behaviour, even in very difficult situations.
B.02.a.03Stress Tolerance The quality of being able to remain calm, without being carried away by stress situations and to deal effectively with such situations.
B.02.a.04Tolerance of Ambiguity The quality of being able to function in an environment where there is uncertainty, unpredictability, conflicting directions or multiple demands and to approach these situations as challenges to improve.
B.02.a.05Resilience The quality of recovering from difficulties or changes, one has had to face, to bounce back and then move forward.
B.02.bSelf-Reflective Orientation
B.02.b.01Self-Awareness The quality of being aware of own personality, character, and feelings including strengths, weaknesses, thoughts, behaviors, beliefs, motivation, and emotions.
B.02.b.02Self-Confidence The quality of trust in one’s ability to achieve goals, believing in one’s potential and abilities, and knowing that one is capable of achieving goals when facing challenges.
B.02.cLearning Orientation
B.02.c.01Active Learning Pro-actively looking to understand the implications of new information in the current and changing workplace.
B.02.c.02Continuous Learning Wanting to continuously develop and improve one's skills, abilities and knowledge in order to adapt to changes and work effectively.
B.03Results-Based Attributes
B.03.aAction-Oriented
B.03.a.01Achievement The quality of establishing and maintaining goals and exerting all effort to accomplish them successfully.
B.03.a.02Initiative The quality of taking on responsibilities and challenges, proposing, doing or organizing something by oneself without being prompted by others.
B.03.a.03Motivation The quality of being driven by interest, need, reason or reward to achieve something or to reach a set outcome.
B.03.a.04Perseverance The quality of voluntarily and deliberately putting forth the effort required by a task or activity despite difficulties, failure or obstacles.
B.03.a.05Risk-Taking The quality of being willing to make a risky choice, with regard for the consequences, in the hope of achieving a desired results or benefit in return.
B.03.a.06Competitiveness The quality of being driven by a deep desire to be as good as or better than others to perform well in a comparable context.
B.03.a.07Independence The quality of developing one's own way of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
B.04Professional Conscientiousness
B.04.aSense of Responsibility
B.04.a.01Reliable The quality of being dependable and respectful of commitments.
B.04.a.02Integrity The quality of being honest, ethical, and authentic.
B.04.a.03Being Responsible The quality of taking responsibility for one’s own actions and the actions of a group.
B.05Dynamic Thinking
B.05.aPractical Thinking
B.05.a.01Having Judgement The quality of forming an opinion consistent with common sense based on an assessment of an event or fact.
B.05.a.02Analytical Thinking The quality of analyzing information and using logic to address issues and problems.
B.05.a.03Attention to Detail The quality of being meticulous in the execution of tasks.
B.05.bUnconventional Thinking
B.05.b.01Creativity The quality of coming up with unusual or clever ideas about a given topic or situation, or to develop original ways to solve a problem.
B.05.b.02Innovativeness The quality of alternative thinking to develop new products or services to make improvement or to develop a new approach.
B.05.b.03Entrepreneurial Spirit The quality of identifying and seizing opportunities and moving from idea to achievement.
CInterests
C.01Holland Codes
C.01.aInterests - Holland Codes
C.01.a.01Realistic Realistic occupations are characterized by the dominance of activities that entail the explicit, ordered, or systematic manipulation of objects, tools, machines, and animals. Many of these occupations do not involve a lot of paperwork or working closely with others. They foster technical competencies and achievements. Workers in these occupations have mechanical abilities, and see the world in simple, tangible, and traditional terms. They are rewarded in their work environment with the display of conventional values and goods: money, power, and possessions.
C.01.a.02Investigative Investigative occupations are characterized by the dominance of activities that entail the observation and symbolic, systematic, and creative investigation of physical, biological, or cultural phenomena. These occupations require an extensive amount of thinking and frequently involve working with ideas, searching for facts, and figuring out problems mentally. They encourage scientific competencies and achievements. Workers in those occupations are erudite, have mathematical and scientific abilities, and see the world in complex, abstract, independent, and original terms. They are rewarded in their work environment for the display of scientific values.
C.01.a.03Artistic Artistic occupations are characterized by the dominance of free activities to create art products. These occupations frequently involve working with forms, designs, and patterns and often require self-expression and the accomplishment of work without following a clear set of rules. They foster artistic competencies and achievements. Workers in those occupations are expressive, original, intuitive, nonconforming, and independent. They have artistic abilities (acting, writing, speaking) and see the world in complex, independent, unconventional, and flexible terms. They are rewarded in their work environment for the display of artistic values.
C.01.a.04Social Social occupations are characterized by the dominance of activities that entail the interaction with others to inform, train, develop, cure, or enlighten. These occupations often require helping or providing service to others and frequently involve working with, communicating with, and teaching people. They foster social competencies and achievements. Workers in those occupations like to help others, understand others, and are cooperative and social. They see the world in flexible terms. They are rewarded in their work environment for the display of social values.
C.01.a.05Enterprising Enterprising occupations are characterized by the dominance of activities that entail the interaction with others to attain organizational or self-interest goals. They frequently involve starting up and carrying out projects, influencing, leading or mobilizing people and making decisions, and sometimes require risk taking and dealing with business. They foster enterprising competencies and achievements. Workers in those occupations are audacious, popular, self-confident, sociable, and possess leadership and speaking abilities. They see the world in terms of power, status, responsibility, and in stereotyped, dependent, and simple terms. They are rewarded in their work environment for the display of enterprising values and goals: money, power and status.
C.01.a.06Conventional Conventional occupations are characterized by the dominance of activities that entail the explicit, ordered, and systematic manipulation of data, such as keeping records, filing materials, reproducing materials, organizing written and numerical data according to a prescribed plan, and operating business and data processing machines. They often require following a clear line of authority or set procedures and routines, and usually involve working with data and details more than with ideas. They foster clerical competencies and achievements. Workers in those occupations are conforming, orderly, and methodical. They see the world in conventional, stereotypical, constricted, simple, and dependent terms. They are rewarded in their work environment for the display of conventional values: money, dependability, conformity.
FSkills
F.01Foundational Skills
F.01.aVerbal Skills
F.01.a.01Oral Communication: Active Listening The capability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.
F.01.a.02Oral Communication: Oral Comprehension The capability to listen to and understand information and ideas presented through spoken words and sentences.
F.01.a.03Oral Communication: Oral Expression The capability to talk to others to convey information effectively.
F.01.bReading and Writing Skills
F.01.b.01Reading Comprehension The capability to understand written information presented through words, sentences, paragraphs, symbols, and images in work-related documents.
F.01.b.02Writing The capability to communicate in writing by using written words, sentences, paragraphs, symbols, and images and adapted for the needs of the audience.
F.01.cMathematical Skills
F.01.c.01Numeracy The capability to understand, use and report numbers and other mathematical information presented through words, numbers, symbols, and graphics.
F.01.c.02Digital Literacy The capability to understand and use digital devices and tools to obtain, exchange, create or process digital information in a secure manner.
F.02Analytical Skills
F.02.aProcess Analysis Skills
F.02.a.01Critical Thinking The capability to use logic and reasoning to question, discern, interpret and analyze various types of information to form an evidence-based conclusion or judgment.
F.02.a.02Learning and Teaching Strategies The capability to select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
F.02.a.03Decision Making The capability to analyze information among a set of alternatives, to evaluate potential outcome and choose the most appropriate solutions to achieve a predetermined objective.
F.02.bOperations and Systems Analysis Skills
F.02.b.01Evaluation The capability to systematically assess products, services or processes using measurable indicators with the goal of ensuring or improving performance.
F.02.b.02Requirements Analysis The capability to analyze needs and product requirements to create a design.
F.02.b.03Systems Analysis The capability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
F.02.b.04Researching and Investigating The capability to conduct studies and to examine information and data to increase knowledge, understand facts, find causes, test hypotheses and draw conclusions or make recommendations.
F.02.b.05Problem Solving The capability to identify problems and review related information to develop solutions or feasible options to achieve the desired end state.
F.03Technical Skills
F.03.aTechnical Skills
F.03.a.01Equipment and Tool Selection The capability to choose between two or more types of tools, equipment or, machinery to perform a job.
F.03.a.02Preventative Maintenance The capability to perform maintenance on equipment, devices, building or machinery to keep them in functional and to prevent damage or failures.
F.03.a.03Setting Up The capability to set up, adjust, install and assemble equipment, machines, parts or to prepare them for their functioning and use.
F.03.a.04Operation and Control The capability to maneuver and control operations of equipment, machines, vehicles or systems.
F.03.a.05Operation Monitoring of Machinery and Equipment The capability to watch gauges, dials, digital displays or other indicators to ensure a machine or piece of equipment is working according to specifications.
F.03.a.06Troubleshooting The capability to determine causes of operating errors in equipment, machinery, or technological systems and decide how to resolve the issues.
F.03.a.07Repairing The capability to replace, restore or adjust defective or deficient components in equipment, machines, and technical systems and test for function, appearance, operation and safety.
F.03.a.08Quality Control Testing The capability to conduct tests or inspections of prototypes, products, services, or processes to ensure their quality.
F.03.a.09Product Design The capacity to design and develop layouts for the construction of objects, equipment, machinery, structures, or engineering systems (excluding software and hardware).
F.03.a.10Digital Production The capacity to design, develop, adapt, or integrate hardware, software applications, electronic devices or digital technologies while adhering to cybersecurity standards.
F.04Resource Management Skills
F.04.aResource Management Skills
F.04.a.01Management of Financial Resources The capability to plan, organize, direct, control or monitor financial resources and activities and account for the use of theses resources to ensure their utilization are conform to the objectives and purposes.
F.04.a.02Management of Material Resources The capability to plan and manage the purchase, inventory, warehousing, transportation, or distribution of products or materials and their use.
F.04.a.03Management of Personnel Resources The capability to recruit, train, motivate, develop and direct employees, identify the best person for the tasks to be performed and establish their work objectives in relation to the objectives of the organization.
F.04.bPlanning Skills
F.04.b.01Operational Planning The capability to determine phases and steps, define activities and tasks, and establish schedules to complete objectives on time and within budget.
F.04.b.02Projecting Outcomes The capability to estimate, predict and forecast results and outcomes of an action or a series of actions based on data and indicators.
F.04.b.03Risk Management The capability to identify and risk and determine procedures to minimize or avoid impact.
F.04.b.04Strategic Planning The capability set goals according to organization’s needs, to develop strategies, and action plans to achieve.
F.04.b.05Time Management The capability to manage one's own time and the time of others.
F.04.cMonitoring
F.04.c.01Monitoring The capability to monitor and assess the performance of yourself, other individuals or the organization to make improvements or take corrective action.
F.04.dChange Management and Crisis Management Skills
F.04.d.01Change Management The capability to plan and implement strategies for effecting change, communicate the effects of change, and provide guidance and support to those affected by change.
F.04.d.02Crisis Management The capability to establish a response plan for emergency situations, to apply it and adapt it to situations while limiting the impact on people, customers, employees and the organisation.
F.05Interpersonal Skills
F.05.aInterpersonal Skills
F.05.a.01Coordinating The capability to organize people or groups by adjusting activities in relation to others' activities so that they work effectively as a whole.
F.05.a.02Instructing The capability to teach others knowledge, or how to do something.
F.05.a.03Negotiating The capability to participate in, or facilitate communication between parties, in order to resolve differences, and reach a mutually acceptable or viable agreement.
F.05.a.04Persuading The capability to convince others to change their minds, beliefs, intentions or behaviours
F.05.a.05Social Perceptiveness The capability to be aware of others' reactions, unspoken communication, body language cues and feelings and discern the reasons behind their behaviours.
F.05.a.06Cross-Cultural Sensitivity The capability to communicate, interact and work appropriately with people from different cultural backgrounds, in recognition that diversity is being both between and within cultural groups and can be expressed in customs, values, and ways of thinking and acting.
F.05.a.07Managing Conversation The capability to lead and facilitate dialogue between two or more people.
GKnowledge
G.01Administration and Management
G.01.aAdministration and Management
G.01.a.01Accounting Knowledge of concepts, principles, methods and practices for budgeting, storing, tracking, controlling, analyzing, and reporting on financial transactions.
G.01.a.02Business Management Knowledge of concepts, principles and practices of managing business operations such as strategic planning, resource allocation, production management, and coordination of people and activities.
G.01.a.03Clerical Knowledge of administrative concepts, principles, methods, procedures and practices for the functioning of the daily office operations.
G.01.a.04Finance Knowledge of concepts, principles, methods and practices related to financial operations, systems and institutions.
G.01.a.05Human Resources and Labour relations Knowledge of concepts, principles, procedures and practices for personnel recruitment, selection, hiring, training, deploying, compensation and benefits, labour relations and negotiation, and personnel information systems.
G.01.a.06Sale and Marketing Knowledge of concepts, principles, techniques, practices and tools for determining consumer behaviour and needs, developing business opportunities and promoting and selling products and services.
G.01.a.07Client Service Knowledge of concepts, principles and practices of providing services and support to satisfy clients requirements and needs.
G.02Communication
G.02.aCommunication
G.02.a.01Communications and Media Knowledge of concepts, principles, methods and techniques of creation, production, distribution or dissemination of written, oral, audiovisual or visual communications.
G.02.a.02Languages Knowledge of the vocabulary, structure and rules of grammar, and the spelling or pronunciation of words in one or both official, Indigenous, and non-official language(s).
G.03Education
G.03.aEducation
G.03.a.01Teaching Knowledge of the concepts, principles, methods and practices of instructing individuals and groups, designing educational curriculum and measuring learning outcome.
G.03.a.02Training, Mentoring and Coaching Knowledge of concepts and principles of learning and readiness to learn, and of methods for guiding, advising, directing and supporting career or personal goals for the individuals or groups to gain experience and improve competencies.
G.04Health and Wellbeing
G.04.aHealth and Wellbeing
G.04.a.01Hospitality Knowledge of concepts, principles, techniques and tools or equipment for managing facilities and providing food, accommodation or tourism services with the focus on client experience.
G.04.a.02Mental Health Knowledge of concepts, principles, methods, and procedures for assessment, diagnosis, treatment, rehabilitation, counseling or guidance to address neurological and cognitive processes, behaviours, and disorders or to maintain balanced mental health and well-being.
G.04.a.03Personal Services Knowledge of concepts, principles, techniques and tools for providing services of personal nature related to body care, childcare and other in-home services.
G.04.a.04Physical Health Knowledge of concepts and principles of the human anatomy, organic systems, biomedical sciences, genetics, and of procedures, techniques and tools needed to diagnose and treat injuries and diseases, to restore and maintain physical health by the prevention and treatment.
G.04.a.05Recreation, Leisure and Fitness Knowledge of concepts, principles, practices, and equipment for physical fitness and for managing and providing recreational, leisure and fitness program or services.
G.04.a.06Veterinarian and Animal Care Knowledge of concepts, principles, practices, techniques and tools for the prevention, care, diagnostics, and treatment of diseases, disorders and injuries, and the maintenance of wellbeing of animals.
G.05Law, Government and Safety
G.05.aLaw, Government and Safety
G.05.a.01Military Knowledge of organisations, structures, practices and strategies related to defence, security, intelligence and peacekeeping missions.
G.05.a.02Law Knowledge of concepts, principles, functioning and processes of the provincial-territorial, federal or international legal systems for the establishment, implementation and application of laws, legal codes and documents, and court procedures.
G.05.a.03Public Affairs and Government Relations Knowledge of concepts, principles, processes, and functioning of governments and political systems for the establishment and implementation of policies, rules, regulations, and executive orders.
G.05.a.04Public Safety and Security Knowledge of concepts, principles, regulations, procedures and practices of public safety and security operations and systems for the protection of people, data and properties.
G.06Logistics, Design and Evaluation
G.06.aLogistics, Design and Evaluation
G.06.a.01Manufacturing, Processing and Production Knowledge of concepts, principles, methods and techniques of production and transformation, including manual and mechanical processes.
G.06.a.02Logistics Knowledge of concepts, principles, infrastructures and processes for planning, organizing and coordinating the transportation of people and animals or for the acquisition, transportation, and storage of goods and resources.
G.06.a.03Performance Measurement Knowledge of concepts, principles, methods, practices and strategies of monitoring the development, delivery and quality of products, programs or services.
G.06.a.04Technical Design Knowledge of technical design concepts, principles, methods, techniques, and tools involved in the creation and production of technical plans, blueprints, drawings or models.
G.07Natural Resources
G.07.aNatural Resources
G.07.a.01Agriculture and Horticulture Knowledge of concepts, principles, techniques, materials, and equipment for planting, growing, harvesting, storing or preserving plants and plant-sourced food products.
G.07.a.02Forestry Knowledge of concepts, principles, techniques, materials, and equipment for sourcing, processing, and managing harvested forestry resources, and monitoring and preserving sustainable forestry resources.
G.07.a.03Geological Resources Knowledge of concepts, principles, techniques, materials, and equipment for sourcing, processing, managing, monitoring or preserving mineral and metals resources.
G.07.a.04Livestock, Farm Animals & Wildlife Knowledge of concepts, principles, techniques, materials, and equipment for sourcing, raising, fishing, hunting, managing, monitoring, or preserving stored sustainable animal resources and wildlife conservation.
G.07.a.05Water Resources Knowledge of concepts, principles, techniques, materials, and equipment for sourcing, processing, managing, monitoring or preserving water resources such as rivers, lakes, oceans, and underground aquifers.
G.08Physical Sciences
G.08.aPhysical Sciences
G.08.a.01Biology Knowledge of concepts and principles of living organisms including their structure, function, growth, origin, evolution, distribution and classification and their interdependencies and interactions with each other and the environment, as well as safe and ethical handling methods and techniques.
G.08.a.02Chemistry Knowledge of the composition, structure, and properties of chemical substances including their interactions, transformations and use, as well as the production techniques, risk factors, and disposal methods.
G.08.a.03Geoscience Knowledge of concepts, principles, methods, and techniques for understanding material quality, physical characteristics, composition, structure, and natural systems, and the evolution of earth, ocean, and atmosphere phenomena.
G.08.a.04Mathematics and Statistics Knowledge of concepts, principles, methods, and applications of arithmetic, algebra, geometry, trigonometry, differential and integral calculus, probability and statistics.
G.08.a.05Physics Knowledge of concepts, principles, fundamental properties, and laws that govern space, time, energy and matter and of equipment and methods required to study and apply the interactions of objects including atoms, particles and celestial bodies.
G.09Socioeconomic Systems
G.09.aSocioeconomic systems
G.09.a.01Arts Knowledge of concepts, principles and techniques of artistic expression required to create, compose or produce visual, applied, performing or literary art.
G.09.a.02Economics Knowledge of concepts and principles of the production, distribution, and consumption of goods and services and the methods of analysis including simulation and forecasting techniques.
G.09.a.03Humanities Knowledge of concepts, principles, methods for understanding human social interaction and structures, and events throughout time and their effects on civilizations, cultures and environment.
G.09.a.04Library, Conservation, and Heritage Knowledge of concepts, principles, techniques, and tools in the classification, storage, retrieval, display and management of documentation and records in various media, museum artifacts or works of fine art.
G.09.a.05Theology and Philosophy Knowledge of concepts and principles of religious and philosophical systems, and of fundamental questioning of existence, reason, values, ethics, ways of thinking, customs, practices and their impact on individuals, human culture and society.
G.10Technology, Electrical, Material and Mechanical
G.10.aThe Technology, Electrical, Material and Mechanical
G.10.a.01Building and Construction Knowledge of concepts, principles, methods, materials and tools involved in the construction, maintenance and repair of houses, buildings, or infrastructures such as highways and roads.
G.10.a.02Computer, Technology and Information Systems Knowledge of concepts, principles, processes, techniques, and tools for technological and digital systems, devices and products, such as hardware or software development, assembling, programming, use, troubleshooting or maintenance.
G.10.a.03Electrical and Electronics Knowledge of concepts, principles, techniques and tools applied for the development, use, repair and maintenance of electronic, and electrical products and devices.
G.10.a.04Mechanics and Machinery Knowledge of parts, standards, and functioning of machines, vehicles, equipment or tools, and techniques used for their repair or maintenance.
G.10.a.05Telecommunications Knowledge of concepts, principles, processes, techniques and tools of the transmission of information via wire, radio, optical fiber or other electromagnetic system for the use, repair, maintenance, control, or operation of telecommunications systems.
G.10.a.06Vehicle, Machinery and Equipment Operations Knowledge of the parts and functioning of vehicles, machinery or equipment, and of techniques and practices for their safe and efficient use.
JWork Context
J.01Structural Job Characteristics
J.01.aCriticality of Position
J.01.a.01Consequence of Error The impact on outcomes of a mistake, which was not readily correctable, made by the worker.
J.01.a.02Freedom to Make Decisions The job allows the worker to make decisions without supervision.
J.01.a.03Frequency of Decision Making The job requires the worker to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization.
J.01.a.04Impact of Decisions The impact on the organization or colleagues of the decisions made by the worker (a decision should be understood as a conclusion or resolution reached after consideration).
J.01.bVarious Challenge Types
J.01.b.01Automation The job requires operation, manipulation or handling of automated systems, processes or machines.
J.01.b.02Precision The job requires the worker to be exact or accurate.
J.01.b.03Structured versus Unstructured Work The extent to which the job is structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals.
J.01.b.04Tasks Repetition The job requires that the same tasks are repeated in the performance of the work.
J.01.cPace and Scheduling
J.01.c.01Pace Determined by Speed of Equipment The job requires to keep pace with the speed of the equipment, machines or computers. This does not refer to being occupied at all times in the position.
J.01.c.02Time Pressure The job requires working under pressure, meeting strict deadlines or dealing with competing priorities.
J.01.c.03Type of Work Schedules The type of schedule usually required for the job.
J.01.c.04Work Week Duration Number of hours typically worked over a period of 7 days.
J.01.dLevel of Competition
J.01.d.01Competition The job requires to compete against co-workers or to be aware of competitive pressure between them or between businesses within the same industry.
J.02Physical Work Environment
J.02.aExposure to Job Hazards
J.02.a.01Dangerous Locations The job requires working in locations that are inherently treacherous and are potential sources of injury. Such work locations include among others, construction sites, underground sites, erected support structures, and marine environments.
J.02.a.02Fire, Steam, Hot Surfaces The job requires exposure to fire (rather than exposure to flammable substances that may ignite), to emissions of steam or to intensely hot surfaces that are potential sources of injury.
J.02.a.03Flying Particles, Falling Objects The job requires exposure to flying particles and falling objects or materials in the work environment that pose the risk of bodily injury. Flying particles refer to particles such as wood chips, metal particles, and rock chips generated by the handling, crushing, grinding, rapid impact, or explosion of materials.
J.02.a.04Hazardous Conditions The job requires exposure to conditions that involves risks of accidents such as high voltage electricity, flammable material, or explosives.
J.02.a.05Hazardous Equipment, Machinery, Tools The job requires working near or with equipment, instruments, machinery, or power/hand tools that may be a potential source of accident or injury.
J.02.a.06High Places The job requires exposure to elevated places such as poles, scaffolding, catwalks, or ladders longer than two meters in length.
J.02.a.07Radiation The job requires exposure to ionizing radiation such as X-rays and radioactive substances or non-ionizing radiation such as radio frequencies and infrared, ultraviolet or visible light that may affect health adversely.
J.02.a.08Cramped Work Space, Awkward Positions The job requires working in confined space that requires getting into uncomfortable positions.
J.02.a.09Skin Injury The job requires exposure to the risks of minor burns, cuts, bites, or stings.
J.02.bWork Setting
J.02.b.01In an Enclosed Vehicle or Equipment The job requires working in a closed vehicle or equipment (e.g., car, truck or heavy equipment).
J.02.b.02In an Open Vehicle or Equipment The job requires working in an open vehicle or equipment (e.g., tractor).
J.02.b.03Indoors, Environmentally Controlled The job requires working inside a building with controlled temperature and humidity conditions.
J.02.b.04Indoors, Not Environmentally Controlled The job requires working inside a building where the temperature and humidity are not controlled (e.g., warehouse without heat).
J.02.b.05Outside, Exposed to Weather The job requires working outdoors and being subject to variations in weather conditions and seasonal weather patterns.
J.02.b.06Outside, Under Cover The job requires working outdoors, protected from variations in weather conditions and seasonal weather patterns by a covered space (e.g., structure with roof but no walls).
J.02.b.07Physical Proximity The job requires performing tasks while being physically close to other people.
J.02.cEnvironmental Conditions
J.02.c.01Biological Agents The job requires exposure to bacteria, viruses and fungi that may cause illness due to direct or indirect contact, or with the surrounding environment.
J.02.c.02Dangerous Chemical Substances The job requires exposure to contaminants, such as pollutants, gases or dust, through inhalation, ingestion, or contact with skin.
J.02.c.03Vibration The job requires exposure to oscillating or quivering motion of the body while performing tasks (e.g., while operating a jackhammer).
J.02.c.04Sound and Noise The job requires exposure to sound and noise levels that are distracting or uncomfortable, regardless of the equipment used by the workers.
J.02.c.05Extremely Bright or Inadequate Lighting The job requires working in extremely bright or inadequate lighting conditions.
J.02.c.06Extreme Temperatures The job requires exposure to very hot (above 32.2 °C) or very cold (below 0 °C) temperatures.
J.02.c.07Odours The job requires exposure to noxious, intense or prolonged odours.
J.02.dSafety Equipment Required
J.02.d.01Specialized Safety Equipment The job requires wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection.
J.02.d.02Standard Safety Equipment The job requires wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats, or life jackets.
J.03Physical Demands
J.03.aBody Positioning
J.03.a.01Bending or Twisting the Body The job requires leaning forwards or backwards or moving the body torsionally.
J.03.a.02Climbing The job requires going up and down ladders, scaffolds, or poles.
J.03.a.03Crawling The job requires moving in a prone position, with the body resting on or close to the ground, on the hands and knees.
J.03.a.04Crouching The job requires powering the body stance by bending the legs.
J.03.a.05Handling Material Manually The job requires using your hands to handle, control, or feel objects, tools, or controls (excluding mouse and keyboard).
J.03.a.06Keeping or Regaining Balance The job requires maintaining your body in a steady position or recovering balance.
J.03.a.07Kneeling The job requires positioning the body so that one or both knees rest on the floor.
J.03.a.08Making Repetitive Motions The job requires repeating the same movement.
J.03.a.09Sitting The job requires being in a position in which one's weight is supported by one's buttocks rather than one's feet.
J.03.a.10Standing The job requires maintaining an upright position supported by one’s feet.
J.03.a.11Walking and Running The job requires lifting and setting down each foot in turn in order to move forward at a certain pace.
J.03.a.12Reaching The job requires extending an arm in order to grasp or touch an object.
J.03.a.13Stooping The job requires standing or walking with an inclination of the head, body, or shoulders.
J.03.a.14Keyboarding The job requires using a panel of keys for typing on an electronic device or computer.
J.03.bBody Exertion
J.03.b.01Carrying The job requires holding things while moving.
J.03.b.02Lifting The job requires raising an object using the hands and arms.
J.03.b.03Pulling The job requires taking hold of an object to move it toward oneself.
J.03.b.04Pushing The job requires exerting force in order to move an object forward.
J.03.cSpeaking and Seeing
J.03.c.01Speaking The job requires conveying information in spoken language.
J.03.c.02Visual Acuity The job requires distinguishing fine details in things or in the environment.
J.04Interpersonal Relations
J.04.aJob interactions
J.04.a.01Conflict Situations The job required to be exposed to the possibility of facing conflict situations (a conflict is consider a disagreement or argument between clients, employees, or other parties, in which workers strive to find an agreement to resolve the problem).
J.04.a.02Contact with Others The job requires to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform tasks.
J.04.a.03Coordinating or Leading Others The job requires providing guidance or direction to co-workers or subordinates in accomplishing work activities.
J.04.a.04Deal With External Customers The job requires working with members outside of the organization, including clients and the public.
J.04.a.05Work with Work Group or Team The job requires working with others in a group or team.
J.04.a.06Deal with Physically Aggressive People The job requires dealing with individuals that have violent behaviour.
J.04.a.07Dealing With Unpleasant or Angry People The job requires dealing with disagreeable, furious, or discourteous individuals.
J.04.bCommunication Methods
J.04.b.01Electronic Mail The job requires the use of an electronic communication device to send and receive messages.
J.04.b.02Face-to-Face Discussions The job requires having in-person discussions with individuals or teams.
J.04.b.03Written Communications The job requires producing administrative or creative written communications.
J.04.b.04Public Speaking The job requires delivering speeches to an audience (a minimum of five persons).
J.04.b.05Telephone The job requires communicating with others by using a telephone or hand-held radios.
J.04.b.06Videoconference The job requires using videoconference software to participate in meetings and conversations.
J.04.cInterpersonal Responsibilities
J.04.c.01Responsibility for Outcomes and Results of Other Workers The job requires assuming the responsibility for the end product and effects of other workers’ work.
J.04.c.02Responsible for Others' Health and Safety The job requires ensuring the health, safety and security of others.
KWork Activities
K.01Information-Oriented Activities
K.01.aLooking for and Receiving Job-Related Information
K.01.a.01Getting Information Observing, receiving, or obtaining information from all relevant sources.
K.01.a.02Monitoring Processes, Materials, or Surroundings Tracking and reviewing information from materials, events, or the environment to detect or assess problems and progress.
K.01.a.03Document Use Reading, understanding, retaining, and using relevant information from texts, numbers, symbols, graphics, and images in electronic or paper format.
K.01.a.04Information Synthesis Gather information from multiple sources into a coherent whole and summarize it.
K.01.a.06Analyzing Data or Information Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
K.01.a.07Developing Technical Instructions Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
K.01.a.08Clerical Activities Entering, transcribing, recording, storing, or maintaining all types of information in written or electronic form.
K.01.bIdentify and Evaluating Job-Relevant Information
K.01.b.01Identifying Objects, Actions, and Events Identifying information by categorizing, recognizing differences or similarities, measuring, investigating and dectecting changes in circumstances or events.
K.01.b.02Estimating the Quantifiable Characteristics of Products, Events, or Information Estimating cost, resources or materials needed to perform a work activity.
K.01.b.03Inspecting Equipment, Structures, or Material Inspecting equipment, structures, or material to identify the cause of errors, problems or defects.
K.01.b.04Processing Information Compiling, categorizing, tabulating, auditing, or verifying information or data.
K.02Physically-Oriented Activities
K.02.aPerforming Physical and Manual Work Activities
K.02.a.01Handling and Moving Objects Using hands and arms to install, fabricate and, repair objects; or to move or manipulate objects and materials (excluding construction occupations).
K.02.a.02Operating Vehicles, Mechanized Devices, or Equipment Manoeuvring, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
K.02.a.03Constructing Joining building materials into a structure, applying interior or exterior finishes or installing building systems according to specifications and plans.
K.02.a.04Controlling Machines and Processes Using mechanisms or physical activity to control the operation of machines or processes (excluding computers or vehicles).
K.02.a.05Manipulating - Operating Using held-hand and powered tools or special devices to move, remove, guide, install and place objects or materials.
K.02.a.06Sorting Handling, retrieving, sorting, separating, or arranging materials or informations, according to established patterns or procedures.
K.02.a.07Catering Preparing or cooking food and beverage by combining ingredients.
K.02.a.08Cleaning and House/Shop Keeping Providing janitorial services.
K.02.a.09Performing General Physical Activities Performing physical activities that require use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
K.02.bPerforming Complex and Technical Activities
K.02.b.01Debugging and Reprogramming Modifying systems through upgrading, amending procedures, or correcting faults.
K.02.b.03Electronic Maintenance Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate on electrical or electronic principles.
K.02.b.04Interacting with Computers Using computers and computer systems (including hardware and software), and equipment with digital interface to program, write software, set up functions, enter data, process information, or control machines.
K.02.b.05Mechanical Maintenance Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate on mechanical principles.
K.02.b.06Writing or Composing Writing or composing original material using symbols such as letters of the alphabet or musical notation to communicate thoughts and ideas in a readable or audible form.
K.03Mental Process-Oriented Activities
K.03.aInformation and Data Processing
K.03.a.01Judging Quality Assessing the value, importance or quality of materials, products, services or people.
K.03.a.02Evaluating Information to Determine Compliance Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations or standards.
K.03.bReasoning and Decision Making
K.03.b.01Making Decisions Analyzing information and evaluating results to choose the best solution.
K.03.b.02Thinking Creatively Generating innovative or creative ideas to develop or design new application, products, including artistic contributions.
K.03.b.03Developing Objectives and Strategies Define and establish medium to long-term objectives, and determine strategies and actions to achieve them.
K.03.b.04Using New Relevant Knowledge Keeping up-to-date technically and applying new knowledge at work.
K.03.b.05Examining and Diagnosing Assessing the human, animal, technical, or scientific dimensions of a problem through examination or diagnostic testing in order to determine its root cause and appropriate intervention (excluding all forms of interviews).
K.03.b.06Managing Resources Determining, acquiring, monitoring and controlling any kind of resources and overseeing the spending of money.
K.03.b.07Planning and Organizing Developing specific goals and plans to prioritize and organize tasks to accomplish the work.
K.03.b.08Scheduling Work and Activities Scheduling events, programs, and activities, as well as the work of others.
K.04People-Oriented Activities
K.04.aCommunicating and Interacting
K.04.a.01Communicating with Coworkers Sharing or providing information or advice to management, supervisors, co-workers and subordinates on work related topics.
K.04.a.02Coordinating the Work and Activities of Others Getting members of a group to work together to accomplish tasks.
K.04.a.03Facilitating Group Discussion Stimulating exchanges by encouraging participation and intervening in group discussions to improve dialogue, decision making or problem solving.
K.04.a.04Interpreting the Meaning of Information for Others Translating or explaining what information means and how it can be used.
K.04.a.05Protecting and Enforcing Responding to public safety, security and cybersecurity needs, and promoting and ensuring compliance to rules, standards or laws to protect the general population from all kinds of significant danger (excluding medical treatment).
K.04.a.06Communicating with Persons Outside Organization Sharing or exchanging information with people outside the organization, representing the organization to customers, the public, government or other external sources.
K.04.a.07Establishing and Maintaining Interpersonal Relationships Developing respectful, constructive, and cooperative working relationships with others, and maintaining them over time.
K.04.a.08Selling or Influencing Others Convincing others to buy goods or services, or to otherwise change their minds or actions.
K.04.a.09Performing for or Working Directly with the Public Working or interacting directly with the public or performing for public audiences.
K.04.a.11Interviewing Conduct formal interviews with individual or group to collect information or opinions (excluding interviews for the purpose of staffing or recruitment).
K.04.a.12Assisting and Caring for Others Providing personal assistance, medical attention, emotional support, or other care to customers, clients, or patients.
K.04.bCoordinating, Developing, Managing, and Advising
K.04.b.01Coaching and Developing Others Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
K.04.b.02Providing Consultation and Advice Providing guidance and expert advice to management or other groups on technical, systems, or process related topics.
K.04.b.03Resolving Conflicts and Negotiating with Others Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
K.04.b.04Supervising Subordinates Provide guidance and direction to subordinates, including the establishment of work outcomes for performance monitoring.
K.04.b.05Team Building Encouraging and building mutual trust, respect, and cooperation among team members.
K.04.b.06Training and Teaching Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
K.04.cPerforming Administrative Activities
K.04.c.01Staffing Recruiting, interviewing, selecting, hiring, and promoting employees in an organization (excluding non-recruitment interviews).
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