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This group performs some or all of the following duties:

Computer and network operators

• Maintain, troubleshoot, repair and administer local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
• Evaluate and install computer hardware, networking software, operating system software and software applications
• Operate master consoles to monitor the performance of computer systems and networks and to coordinate access and use of computer networks
• Provide problem-solving services to network users
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Conduct tests and perform security and quality controls
• Perform shell scripting or other basic scripting tasks
• May supervise other workers in this group.

Web technicians

• Install, maintain, troubleshoot and upgrade Web-server hardware and software
• Implement network traffic and security monitoring software, and optimize server performance
• Control and monitor e-mail use, Web navigation, and installed software
• Respond to requests for help and information from Web site visitors and Web site designers.

• Completion of a college or other program in computer science, network administration, Web technology or a related field is usually required.
• Certification or training provided by software vendors may be required by some employers.
• Registration with a regulatory body is required in Saskatchewan.

• Progression to computer programming, interactive media development, Web development or systems analysis is possible with experience.

• Advertising, marketing and public relations managers (10022)
• Computer engineers (except software engineers and designers) (21311)
• Computer systems developers and programmers (21230)
• Information systems testing technicians (22222)
• User support technicians (22221)
• Web designers (21233)