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- Version:
- NOC 2021 Version 1.0
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64401 – Postal services representatives
Postal services representatives serve customers and record transactions at sales counters and postal wickets. They maintain inventory and order supplies in post offices and internal mail rooms. They are employed by Canada Post Corporation, courier and parcel express companies and establishments throughout the public and private sectors.
Profile
Example titles
- Bus parcel express clerk
- Express mail service clerk
- Mail clerk
- Mail room clerk
- Postal counter clerk
- Postal wicket clerk
Main duties
This group performs some or all of the following duties:
- Calculate and affix the correct postage on letters, parcels and registered mail and receive payment from customers
- Sell stamps, prepaid mail and courier envelopes and money orders
- Route mail to the proper delivery stream
- Sign or obtain signatures from recipients for registered or special delivery mail and keep records
- Answer inquiries and complete forms regarding change of address, theft or loss of mail
- Record and balance daily transactions.
Employment requirements
- Completion of secondary school and some college office administration courses may be required.
- On-the-job training is required.
- Physical fitness may be required for some occupations in this unit group.
Additional information
- Progression to supervisory or facility management positions is possible with additional training or experience.
Exclusions
Breakdown summary
- Broad occupational category
- 6 – Sales and service occupations
- TEER
- 4 – Occupations usually require a secondary school diploma; or several weeks of on-the-job training
- Major group
- 64 – Sales and service representatives and other customer and personal services occupations
- Sub-major group
- 644 – Occupations in customer, information and protective services
- Minor group
- 6440 – Customer and information services representatives
- Version
- NOC 2021 Version 1.0