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This group performs some or all of the following duties:

• Observe conduct and behaviour of offenders and detainees to prevent disturbances and escapes
• Supervise offenders during work assignments, meals and recreation periods
• Patrol assigned area and report any problems to supervisor
• Conduct security checks and scanning of visitors, inmates and their cells, working areas and recreational activity areas
• Observe behaviour of offenders and prepare reports
• Escort detainees in transit and during temporary leaves
• Prepare admission, program, release, transfer and other reports
• May supervise and coordinate work of other correctional service officers.
• May develop offenders’ correctional plan and facilitate their participation in reintegration programs in collaboration with psychologists, behavioral counsellors, parole officers and others.

• Completion of secondary school is required.
• Post-secondary education in correctional services, police studies or criminology is required in New Brunswick, Quebec, and Alberta and Prince Edward Island.
• Correctional officer recruits must successfully complete the Correctional Service of Canada training course to be employed by federal institutions.
• Correctional officer recruits are usually required to complete a basic training course to be employed by provincial/territorial institutions.
• Physical agility, strength and fitness requirements must be met.
• Correctional service supervisors require experience as a correctional service officer.
• First aid certification and cardiopulmonary resuscitation (CPR) training are usually required.

• Primary workers are the primary daily contact for women offenders.

• Managers in social, community and correctional services (40030)
• Probation and parole officers (41311)
• Social workers (41300)
• Detention home worker (in 42201 Social and community service workers)