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This group performs some or all of the following duties:

• Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
• Plan and organize vacation travel for individuals or groups
• Make transportation and accommodation reservations using computerized reservation and ticketing system
• Sell single fare tickets and package tours to clients
• Promote particular destinations, tour packages and other travel services
• Investigate new travel destinations, hotels and other facilities and attractions
• Provide travel tips regarding tourist attractions, foreign currency, customs, languages and travel safety.

• Completion of secondary school is usually required.
• A college diploma or vocational training in travel or tourism is usually required.
• Certification with the Association of Canadian Travel Agencies (ACTA ) may be required.

• Progression to managerial positions is possible with experience.

• Airline ticket agents (in 6523 Airline ticket and service agents)
• Convention co-ordinators (in 1226 Conference and event planners)
• Travel agency managers (in 0621 Retail and wholesale trade managers)