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This group performs some or all of the following duties:

• Plan, organize, direct, control and evaluate the delivery of social and community service programs such as income maintenance, children's aid and emergency housing services
• Manage the operations and activities of social and community centres, correctional facilities and detention centres
• Administer the programs of non-governmental organizations involved with social issues such as health care, human rights, consumer protection, international development and environmental protection
• Administer programs of membership organizations such as political parties, labour organizations, business and professional associations
• Establish administrative procedures to meet objectives set by board of directors or senior management
• Direct and advise professional and non-professional staff delivering services and programs to the general public and to the organization or association membership
• Plan, administer and control budgets for programs, equipment and support services
• Represent their respective organizations for the purpose of government liaison and media relations
• Participate in policy development by preparing reports and briefs for management committees and working groups
• Hire and provide training for professional and non-professional staff.

• Managers in social, community and correctional services usually require a master's degree in a social science or administrative discipline and several years of experience in a related occupation, such as a community and social service worker, social or health policy researcher, consultant or program officer, probation or parole officer, or social worker.
• Managers of associations and membership organizations require extensive experience in a related occupation, trade or industry.

• Progression to senior management positions in social, community and correctional services is possible with additional training and experience.

• Government managers - health and social policy development and program administration (0411)
• Senior managers - health, education, social and community services and membership organizations (0014)