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This group performs some or all of the following duties:

• Process, verify and register documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations and classifications
• Maintain and update manual and computerized filing and registration systems, and compile and prepare reports and documents relating to personnel activities
• Respond to telephone and written enquiries from staff and the general public regarding personnel matters
• Arrange for advertising or posting of job vacancies, assist in screening and rating of job applicants, and conduct reference checks
• Administer and score employment tests, such as keyboarding and proofreading tests
• Arrange for in-house and external training activities.

• Completion of secondary school is usually required.
• Completion of college or other courses in personnel administration may be required.
• Some clerical experience may be required.

• Progression to officer level positions is possible with additional training and experience.
• Progression to supervisory positions is possible with experience.

• Human resources and recruitment officers (12101)
• Human resources professionals (11200)
• Payroll administrators (13102)
• Supervisors, general office and administrative support workers (12010)