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NOC 2016 Version 1.3


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1214 – Supervisors, mail and message distribution occupations

Supervisors of mail and message distribution occupations supervise and co-ordinate the activities of workers in the following minor group: Mail and message distribution occupations (151). They are employed by Canada Post Corporation, courier companies, governments and large corporations.


Example titles

  • Courier service supervisor
  • Letter carriers supervisor
  • Mail and postal clerks supervisor
  • Mail room supervisor
  • Messenger service supervisor
  • Postal station supervisor
  • Postmaster/mistress

Main duties

This group performs some or all of the following duties:
  • Co-ordinate, assign and review the work of postal clerks, letter carriers and couriers engaged in the collecting, sorting and delivering of mail, parcels and other material
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Train workers in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Employment requirements

  • Completion of secondary school is required.
  • Several years of experience in the occupation supervised are usually required.

Additional information


Breakdown summary

Broad occupational category
1 – Business, finance and administration occupations
Skill level
B – Occupations usually require college education, specialized training or apprenticeship training.
Major group
12 – Administrative and financial supervisors and administrative occupations
Minor group
121 – Administrative services supervisors
Associated Career Handbook profiles
1214.0 – Supervisors, mail and message distribution occupations
NOC 2016 Version 1.3
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