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NOC 2021 Version 1.0


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12011 – Supervisors, finance and insurance office workers

Supervisors of finance and insurance office workers supervise and coordinate the activities of workers in the following unit groups: Payroll administrators (13102), Accounting and related clerks (14200), Banking, insurance and other financial clerks (14201) and Collection clerks (14202). They are employed by banks and other financial institutions, insurance companies, and by other establishments throughout the private and public sectors.


Example titles

  • Accounts payable supervisor
  • Accounts receivable supervisor
  • Bank clerks supervisor
  • Billing supervisor
  • Bookkeeping supervisor
  • Claims adjusters supervisor
  • Collection supervisor
  • Credit supervisor
  • Payroll supervisor
  • Supervisor of accounting

Main duties

This group performs some or all of the following duties:
  • Implement efficient working processes and coordinate, assign and review the work of clerks engaged in the following duties: administering accounts payable and receivable; processing, verifying and recording financial documents and forms; administering payrolls; processing, verifying and recording insurance claims and forms; and collecting user fees and payments on overdue accounts
  • Examine and verify accuracy of work and authorize routine payments, credits and other transactions
  • Establish work schedules and procedures and coordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Identify training needs and train workers in job duties and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Employment requirements

  • Completion of a college program or courses in bookkeeping, accounting or a related subject is required.
  • Experience in the clerical occupation supervised is required.

Additional information


  • Customer and information services supervisors (62023)
  • Financial managers (10010)
  • Financial advisors (11102)
  • Other financial officers (11109)

Breakdown summary

Broad occupational category
1 – Business, finance and administration occupations
2 – Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations
Major group
12 – Administrative and financial supervisors and specialized administrative occupations
Sub-major group
120 – Administrative and financial supervisors
Minor group
1201 – Administrative and financial supervisors
NOC 2021 Version 1.0
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