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- Version:
- NOC 2021 Version 1.0
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12012 – Supervisors, library, correspondence and related information workers
Supervisors of library, correspondence and related information workers supervise and coordinate the activities of workers in the following unit groups: Survey interviewers and statistical clerks (14110), Library assistants and clerks (14300), and Correspondence, publication and regulatory clerks (14301). They are employed throughout the public and private sectors.
Profile
Example titles
- Advertising clerks supervisor
- Correspondence clerks supervisor
- Library clerks supervisor
- Publication clerks supervisor
- Statistical clerks supervisor
- Survey interviewers supervisor
Main duties
This group performs some or all of the following duties:
- Coordinate, assign and review the work of clerks engaged in the following duties: conducting surveys and interviews; collecting and compiling statistics; preparing and issuing licences, passports and other regulatory documents; reshelving books and performing other tasks in libraries; writing correspondence including e-mails and preparing material for translation and publication
- Establish work schedules and procedures and coordinate activities with other work units or departments
- Resolve work-related problems, monitor services provided by clerks and agents, and prepare and submit progress and other reports
- Train workers in job duties and company policies
- Requisition supplies and materials
- Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
- May perform the same duties as workers supervised.
Employment requirements
- Completion of secondary school is required.
- Completion of college courses related to area supervised may be required.
- Experience in the clerical occupation supervised is usually required.
Additional information
Exclusions
Breakdown summary
- Broad occupational category
- 1 – Business, finance and administration occupations
- TEER
- 2 – Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations
- Major group
- 12 – Administrative and financial supervisors and specialized administrative occupations
- Sub-major group
- 120 – Administrative and financial supervisors
- Minor group
- 1201 – Administrative and financial supervisors
- Version
- NOC 2021 Version 1.0