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- Version:
- NOC 2016 Version 1.3
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0651 – Managers in customer and personal services, n.e.c.
Managers in customer and personal services include managers of establishments that provide services such as dry cleaning, hairdressing or residential cleaning. This unit group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.
Profile
Example titles
- Barber shop manager
- Car wash manager
- Cooking school manager
- Driving school manager
- Dry cleaning service manager
- Hairdressing salon manager
- Pest control service manager
- Residential cleaning service manager
- Septic tank service manager
- Spa manager
- Window washing service manager
Main duties
This group performs some or all of the following duties:
- Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
- Establish or implement policies and procedures for staff
- Plan and control budget and inventory
- Respond to inquiries or complaints and resolve problems
- Manage contracts for advertising or marketing strategies
- Hire, train and supervise staff.
Employment requirements
- Completion of secondary school is usually required.
- A college diploma or vocational certificate in the subject of instruction may be required.
- One to three years of experience in the service being offered are usually required.
Additional information
Exclusions
Breakdown summary
- Broad occupational category
- 0 – Management occupations
- Skill level
- A – Occupations usually require university education.
- Major group
- 06 – Middle management occupations in retail and wholesale trade and customer services
- Minor group
- 065 – Managers in customer and personal services, n.e.c.
- Associated Career Handbook profiles
- 0651.0 – Managers in customer and personal services, n.e.c.
- Version
- NOC 2016 Version 1.3