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NOC 2021 Version 1.0


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70021 – Postal and courier services managers

Postal and courier services managers plan, organize, direct, control and evaluate the activities and operations in postal facilities and in establishments that provide courier services. They are employed by Canada Post Corporation and by courier companies.


Example titles

  • Collection and delivery operations manager - postal service
  • Mail operations manager
  • Mail processing plant manager
  • Messenger service manager
  • Parcel processing plant manager
  • Post office manager
  • Postal station superintendent
  • Production control manager - postal service

Main duties

This group performs some or all of the following duties:
  • Plan, organize, direct, control and evaluate the activities and operations of postal facilities and courier service companies, or of operational divisions within Canada Post and courier service companies
  • Co-ordinate the duties of supervisors and other staff
  • Manage the accurate and expedient movement of mail and parcels through postal and parcel sorting facilities
  • Review effectiveness of assigned operations and implement changes to postal and courier operations
  • Prepare and submit budget estimates and administer the expenditures of postal and courier facilities
  • Interview, hire and provide training for staff.

Employment requirements

  • A university degree or college diploma is usually required.
  • Several years of supervisory or operational experience within a postal or courier facility are usually required.

Additional information


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