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NOC 2021 Version 1.0


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21221 – Business systems specialists

Business systems specialists perform detailed system tests, produce reports and develop new system architectures. They must also identify the strategic objectives of a company and translate these objectives into achievable tasks for an organization's information technology department. They are employed in information technology consulting firms and in information technology units throughout the public and private sectors.


Example titles

  • Business systems analyst
  • Business systems consultant
  • Information systems business analyst
  • Information technology (IT) business analyst

Main duties

This group performs some or all of the following duties:
  • Confer with clients to identify and document requirements
  • Analyze information systems processes, and propose customized solutions to improve performance and efficiency
  • Design, develop, integrate, test and implement information systems business solutions
  • Provide advice on information systems strategy, policy, management, security and service delivery
  • Act as a liaison between the business units, technology teams and support teams
  • Conduct tests to ensure the reliability, accuracy, and functionality of system changes and enhancements

Employment requirements

  • A bachelor's degree in computer science, business administration, information systems or a related discipline or completion of a college program in computer science is usually required.
  • Certification or training provided by software vendors may be required by some employers.

Additional information


  • Computer and information systems managers (20012)
  • Information systems specialists (21222)
  • Cybersecurity specialists (21220)
  • Database analysts and data administrators (21223)
  • Professional occupations in business management consulting (11201)

Breakdown summary

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