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NOC 2021 Version 1.0


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72025 – Supervisors, mail and message distribution occupations

Supervisors of mail and message distribution occupations supervise and co-ordinate the activities of workers in the following unit groups: Postal services representatives (64401), Letter carriers (74101), Mail and parcel sorters and related occupations (74100) and Couriers and messengers (74102). They are employed by Canada Post Corporation, courier companies, governments and large corporations.


Example titles

  • Courier service supervisor
  • Letter carriers supervisor
  • Mail and postal clerks supervisor
  • Mail room supervisor
  • Messenger service supervisor
  • Postal station supervisor
  • Postmaster/mistress

Main duties

This group performs some or all of the following duties:
  • Co-ordinate, assign and review the work of postal clerks, couriers and letter carriers engaged in the collecting, sorting and delivering of mail, parcels and other material
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Train workers in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Employment requirements

  • Completion of secondary school is required.
  • Several years of experience in the occupation supervised are usually required.
  • Physical fitness may be required for some occupations in this unit group.

Additional information


Breakdown summary

Broad occupational category
7 – Trades, transport and equipment operators and related occupations
2 – Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations
Major group
72 – Technical trades and transportation officers and controllers
Sub-major group
720 – Technical trades contractors and supervisors
Minor group
7202 – Contractors and supervisors, technical maintenance trades and heavy equipment and transport operators
NOC 2021 Version 1.0
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