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Version:
2016

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1452 – Correspondence, publication and regulatory clerks

Correspondence, publication and regulatory clerks write correspondence, proofread material for accuracy, compile material for publication, verify, record and process forms and documents, such as applications, licences, permits, contracts, registrations and requisitions, and perform other related clerical duties in accordance with established procedures, guidelines and schedules. They are employed by newspapers, periodicals, publishing firms and by establishments throughout the private and public sectors.

Profile

Example titles

  • Advertising clerk
  • Application clerk
  • Authorization clerk
  • By-law clerk
  • Classified advertising clerk
  • Contract clerk
  • Correspondence clerk
  • Customs clerk
  • Directory compiler
  • Documentation clerk
  • Editorial assistant
  • Licence clerk
  • Passport clerk
  • Proofreader
  • Publication clerk
  • Registration clerk
  • Registry clerk
  • Translation clerk
Inclusions
  • Archives clerk
  • Press clipper
  • Press reader
  • Reader
  • Tests clerk

Main duties

This group performs some or all of the following duties:
Classified advertising clerks
  • Receive customers' orders for classified advertising, write and edit copy, calculate advertising costs and bill customers.
Correspondence clerks
  • Write business and government correspondence such as replies to requests for information and assistance, damage claims, credit and billing enquiries and service complaints.
Editorial assistants and publication clerks
  • Assist in the preparation of periodicals, advertisements, catalogues, directories and other material for publication; proofread material; verify facts and conduct research.
Proofreaders
  • Read material prior to publication to detect and mark for correction any grammatical, typographical or compositional errors within tight deadlines.
Readers and press clippers
  • Read newspapers, magazines, press releases and other publications to locate and file articles of interest to staff and clients.
Regulatory clerks
  • Compile, verify, record and process applications, licences, permits, contracts, registrations, requisitions and other forms and documents in accordance with established procedures using processing systems; and authorize and issue licences, permits, registration papers, reimbursements and other material after requested documents have been processed and approved.

Employment requirements

  • Completion of secondary school is required.
  • Additional courses or a diploma in writing, journalism or a related field may be required.
  • Previous clerical or administrative experience may be required.

Additional information

  • Progression to supervisory positions is possible with experience.

Exclusions

  • Professional occupations in advertising, marketing and public relations (1123)
  • Supervisors, library, correspondence and related information workers (1213)

Breakdown summary

Broad occupational category
1 - Business, finance and administration occupations
Skill level
4 - Occupations usually require secondary school and/or occupation-specific training
Major group
14 - Office support occupations
Minor group
145 - Library, correspondence and other clerks
Version
2016
Date modified: