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Version:
2016

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6521 – Travel counsellors

Travel counsellors advise clients on travel options and tour packages, make bookings and reservations, prepare tickets and receive payment. They are employed in travel agencies, transportation and tourism firms and hotel chains.

Profile

Example titles

  • Reservation agent - travel agency
  • Travel agent
  • Travel consultant

Main duties

This group performs some or all of the following duties:
  • Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
  • Plan and organize vacation travel for individuals or groups
  • Make transportation and accommodation reservations using computerized reservation and ticketing system
  • Sell single fare tickets and package tours to clients
  • Promote particular destinations, tour packages and other travel services
  • Investigate new travel destinations, hotels and other facilities and attractions
  • Provide travel tips regarding tourist attractions, foreign currency, customs, languages and travel safety.

Employment requirements

  • Completion of secondary school is usually required.
  • A college diploma or vocational training in travel or tourism is usually required.
  • Certification with the Association of Canadian Travel Agencies (ACTA ) may be required.

Additional information

  • Progression to managerial positions is possible with experience.

Exclusions

Breakdown summary

Broad occupational category
6 - Sales and service occupations
Skill level
5 - Occupations usually require secondary school and/or occupation-specific training
Major group
65 - Service representatives and other customer and personal services occupations
Minor group
652 - Occupations in travel and accommodation
Version
2016
Date modified: