Explore unit group

Version:
NOC 2021 Version 1.0

62022 – Accommodation, travel, tourism and related services supervisors

Accommodation, travel, tourism and related services supervisors supervise and coordinate the activities of hotel accommodation service clerks, casino workers, reservation clerks and other travel and accommodations workers. They are employed by service establishments throughout the public and private sectors.

Profile

Index of titles Example job titles

  • Airline sales and service agents supervisor
  • Assistant passenger service coordinator - railway
  • Baggage handler supervisor
  • Baggage porter supervisor
  • Bell captain
  • Casino dealer supervisor
  • Casino pit boss
  • Casino section head
  • Casino shift manager
  • Customer relations supervisor - casino
  • Gaming tables supervisor
  • Guest service supervisor - casino
  • Head baggage porter
  • Hotel clerk head
  • Hotel clerk supervisor
  • Hotel managing supervisor
  • Lodging house managing supervisor
  • Motel managing supervisor
  • Night clerk supervisor - hotel
  • Night supervisor - hotel
  • Passenger service coordinator - railway
  • Pit boss gaming
  • Railway station clerk supervisor
  • Reservations supervisor
  • Reservations supervisor - airline
  • Reservations supervisor - hotel
  • Reservations supervisor - travel agency
  • Slot machines section head
  • Slot supervisor
  • Tour guide supervisor
  • Travel clerk supervisor
  • Casino dealer supervisor
  • Hotel clerk supervisor
  • Reservations supervisor
  • Tour guide supervisor
  • Travel clerk supervisor

Main duties

This group performs some or all of the following duties:

  • Coordinate, assign and review the work of hotel, motel and other accommodation services clerks, casino workers, reservation clerks and other travel and accommodations workers not elsewhere classified
  • Establish work schedules and procedures and coordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Hire and train staff in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Employment requirements

  • Experience in the occupation supervised is usually required.
  • Completion of secondary school is usually required.
  • Casino gaming licences are usually required for all casino employees.
  • Completion of college courses related to the area supervised may be required.

Additional information

  • Progression to managerial positions is possible with additional training or experience.

Exclusions

  • Accommodation service managers (60031)
  • Food service supervisors (62020)

Breakdown summary

Broad occupational category
6 – Sales and service occupations
TEER
2 – Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations
Major group
62 – Retail sales and service supervisors and specialized occupations in sales and services
Sub-major group
620 – Retail sales and service supervisors
Minor group
6202 – Service supervisors
Version
NOC 2021 Version 1.0