Explore unit group

Version:
NOC 2021 Version 1.0

12012 – Supervisors, library, correspondence and related information workers

Supervisors of library, correspondence and related information workers supervise and coordinate the activities of workers in the following unit groups: Survey interviewers and statistical clerks (14110), Library assistants and clerks (14300), and Correspondence, publication and regulatory clerks (14301). They are employed throughout the public and private sectors.

Profile

Index of titles Example job titles

  • Advertising clerks supervisor
  • Census area manager
  • Census area manager assistant
  • Census commissioner
  • Census commissioner assistant
  • Census district manager
  • Communication clerks supervisor
  • Copyright clearance supervisor
  • Correspondence clerks supervisor
  • Court reporters supervisor
  • Customs clerks supervisor
  • Fingerprint classifier supervisor
  • Law archivists supervisor
  • Legal services record writers supervisor
  • Library clerks supervisor
  • Library loans supervisor
  • Licence clerks supervisor
  • Passport office supervisor
  • Public opinion interviewers supervisor
  • Publication clerks supervisor
  • Regional census manager
  • Statistical clerks supervisor
  • Survey interviewers supervisor
  • Advertising clerks supervisor
  • Correspondence clerks supervisor
  • Library clerks supervisor
  • Publication clerks supervisor
  • Statistical clerks supervisor
  • Survey interviewers supervisor

Main duties

This group performs some or all of the following duties:

  • Coordinate, assign and review the work of clerks engaged in the following duties: conducting surveys and interviews; collecting and compiling statistics; preparing and issuing licences, passports and other regulatory documents; reshelving books and performing other tasks in libraries; writing correspondence including e-mails and preparing material for translation and publication
  • Establish work schedules and procedures and coordinate activities with other work units or departments
  • Resolve work-related problems, monitor services provided by clerks and agents, and prepare and submit progress and other reports
  • Train workers in job duties and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Employment requirements

  • Completion of secondary school is required.
  • Completion of college courses related to area supervised may be required.
  • Experience in the clerical occupation supervised is usually required.

Additional information

    Exclusions

    • Librarians (51100)
    • Library and public archive technicians (52100)

    Breakdown summary

    Broad occupational category
    1 – Business, finance and administration occupations
    TEER
    2 – Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations
    Major group
    12 – Administrative and financial supervisors and specialized administrative occupations
    Sub-major group
    120 – Administrative and financial supervisors
    Minor group
    1201 – Administrative and financial supervisors
    Version
    NOC 2021 Version 1.0