Explore unit group
- Version:
- NOC 2021 Version 1.0
12010 – Supervisors, general office and administrative support workers
Supervisors of general office and administrative support workers supervise and coordinate the activities of workers in the following minor groups: Office support and court services occupations (1410) and Survey, statistical and data entry occupations (1411). They are employed throughout the public and private sectors.
Profile
Index of titles Example job titles
- Administrative clerks supervisor
- Attendance records supervisor
- Clerical supervisor
- Contract clerks supervisor
- Data control supervisor
- Data entry clerks supervisor
- Data entry supervisor
- Desktop publishing operators supervisor
- Desktop publishing supervisor
- Desktop publishing system supervisor
- Electronic data-processing (EDP) unit - supervisor
- Filing clerks supervisor
- Filing service supervisor
- General office clerks supervisor
- Hospital admitting clerks supervisor
- Nursing registry supervisor
- Office clerks supervisor
- Office machine operators supervisor
- Office services supervisor
- Office supervisor
- Operations supervisor
- Personnel clerks supervisor
- Photocopy unit supervisor
- Price information clerks supervisor
- Receptionists and hostesses supervisor
- Receptionists supervisor
- Records clerks supervisor
- Records management services supervisor
- Records management supervisor
- Records office supervisor
- Registration unit supervisor
- Registry supervisor
- Switchboard operators supervisor
- Telephone operators supervisor
- Telephone service supervisor
- Telephone system night supervisor
- Telephone system supervisor
- Unit clerks supervisor
- Word processing service coordinator
- Word processing unit supervisor
- Clerical supervisor
- Data entry supervisor
- Filing clerks supervisor
- Hospital admitting clerks supervisor
- Personnel clerks supervisor
- Records office supervisor
- Registry supervisor
- Switchboard operators supervisor
Inclusions
- Operations supervisor
Main duties
This group performs some or all of the following duties:
- Coordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
- Establish work schedules and procedures and coordinate activities with other work units or departments
- Resolve work-related problems and prepare and submit progress and other reports
- Train workers in job duties, safety procedures and company policies
- Requisition supplies and materials
- Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
- May perform the same duties as workers supervised.
Employment requirements
- Completion of secondary school is required.
- Completion of college courses related to area supervised is usually required.
- Experience in the occupation supervised is usually required.
Additional information
Exclusions
- Office manager (in 13100 Administrative officers)
- Supervisors, finance and insurance office workers (12011)
- Supervisors, library, correspondence and related information workers (12012)
- Supervisors, supply chain, tracking and scheduling coordination occupations (12013)
- Supervisors, mail and message distribution occupations (72025)
Breakdown summary
- Broad occupational category
- 1 – Business, finance and administration occupations
- TEER
- 2 – Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations
- Major group
- 12 – Administrative and financial supervisors and specialized administrative occupations
- Sub-major group
- 120 – Administrative and financial supervisors
- Minor group
- 1201 – Administrative and financial supervisors
- Version
- NOC 2021 Version 1.0