View category - Skills

Skills and Competencies Taxonomy 2023 Version 1.0

Developed capabilities that an individual must have to be effective in a job, role, function, task or duty.

Foundational Skills

Developed capabilities that facilitate the more rapid acquisition of other skills and knowledge.

Descriptor	Definition
Oral Communication: Active Listening [Endnotes] In the ESDC-Skills for Success model, the "Communication" descriptor includes active listening, oral comprehension, and oral expression, which are found in the Taxonomy. The definition of "Communication" is: Your ability to receive, understand, consider, and share information and ideas through speaking, listening, and interacting with others. For example, we use this skill to listen to instructions, serve customers and discuss ideas. The Skills and Competencies Taxonomy and Skills for Success definitions are slightly different because they have different purposes and target groups.	The capability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.
Oral Communication: Oral Comprehension [Endnotes] In the ESDC-Skills for Success model, the "Communication" descriptor includes active listening, oral comprehension, and oral expression, which are found in the Taxonomy. The definition of "Communication" is: Your ability to receive, understand, consider, and share information and ideas through speaking, listening, and interacting with others. For example, we use this skill to listen to instructions, serve customers and discuss ideas. The Skills and Competencies Taxonomy and Skills for Success definitions are slightly different because they have different purposes and target groups.	The capability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Communication: Oral Expression [Endnotes] In the ESDC-Skills for Success model, the "Communication" descriptor includes active listening, oral comprehension, and oral expression, which are found in the Taxonomy. The definition of "Communication" is: Your ability to receive, understand, consider, and share information and ideas through speaking, listening, and interacting with others. For example, we use this skill to listen to instructions, serve customers and discuss ideas. The Skills and Competencies Taxonomy and Skills for Success definitions are slightly different they have different purposes and target groups.	The capability to talk to others to convey information effectively.
Reading Comprehension [Endnotes] This is a descriptor found in the ESDC-Skills for Success model. The definition of "Reading" is: Your ability to find, understand, and use information presented through words, symbols, and images. For example, we use this skill to locate information on forms and drawings, and to read items such as emails, reports, news articles, blog posts and instructions. The Skills and Competencies Taxonomy and Skills for Success definitions are slightly different because they have different purposes and target groups.	The capability to understand written information presented through words, sentences, paragraphs, symbols, and images in work-related documents.
Writing [Endnotes] This is a descriptor found in the ESDC-Skills for Success model. The definition of "Writing" is: : Your ability to share information using written words, symbols, and images. For example, we use this skill to fill out forms and applications, and write emails, reports and social media posts. The Skills and Competencies Taxonomy and Skills for Success definitions are slightly different because they have different purposes and target groups.	The capability to communicate in writing by using written words, sentences, paragraphs, symbols, and images and adapted for the needs of the audience.
Numeracy [Endnotes] This is a descriptor found in the ESDC-Skills for Success model. The definition of "Numeracy" is: Your ability to find, understand, use, and report mathematical information presented through words, numbers, symbols, and graphics. For example, we use this skill to perform calculations, manage budgets, analyze and model data and make estimations. The Skills and Competencies Taxonomy and Skills for Success definitions are slightly different because they have different purposes and target groups.	The capability to understand, use and report numbers and other mathematical information presented through words, numbers, symbols, and graphics.
Digital Literacy [Endnotes] This is a descriptor found in the ESDC-Skills for Success model. The definition of “Digital” is: Your ability to use digital technology and tools to find, manage, apply, create and share information and content. For example, we use this skill to create spreadsheets, safely use social media, and securely make online purchases. The Skills and Competencies Taxonomy and Skills for Success definitions are slightly different because they have different purposes and target groups.	The capability to understand and use digital devices and tools to obtain, exchange, create or process digital information in a secure manner.

Analytical Skills

Developed capability that people need to process information and data logically to produce useable results.

Descriptor	Definition
Critical Thinking [Endnotes] In the ESDC-Skills for Success model, the descriptor "Critical Thinking" is grouped with the competency "Problem Solving". The definition of "Problem Solving" is: Your ability to identify, analyze, propose solutions, and make decisions. Problem solving helps you to address issues, monitor success, and learn from the experience. For example, we use this skill to make hiring decisions, select courses of action and troubleshoot technical failures. The Skills and Competencies Taxonomy and Skills for Success definitions are slightly different because they have different purposes and target groups.	The capability to use logic and reasoning to question, discern, interpret and analyze various types of information to form an evidence-based conclusion or judgment.
Learning and Teaching Strategies	The capability to select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Decision Making [Endnotes] In the ESDC-Skills for Success model, the descriptor "Decision Making" is grouped with the competency "Problem Solving". The definition of "Problem Solving" is: Your ability to identify, analyze, propose solutions, and make decisions. Problem solving helps you to address issues, monitor success, and learn from the experience. For example, we use this skill to make hiring decisions, select courses of action and troubleshoot technical failures. The Skills and Competencies Taxonomy and Skills for Success definitions are slightly different because they have different purposes and target groups.	The capability to analyze information among a set of alternatives, to evaluate potential outcome and choose the most appropriate solutions to achieve a predetermined objective.
Evaluation	The capability to systematically assess products, services or processes using measurable indicators with the goal of ensuring or improving performance.
Requirements Analysis	The capability to analyze needs and product requirements to create a design.
Problem Solving [Endnotes] This is a descriptor found in the ESDC-Skills for Success model. The definition of "Problem Solving" is: Your ability to identify, analyze, propose solutions, and make decisions. Problem solving helps you to address issues, monitor success, and learn from the experience. For example, we use this skill to make hiring decisions, select courses of action and troubleshoot technical failures. In the ESDC-Skills for Success model, the descriptor "Problem Solving" includes "Critical Thinking" and "Decision Making," which are found in the Taxonomy. The Skills and Competencies Taxonomy and Skills for Success definitions are slightly different because they have different purposes and target groups.	The capability to identify problems and review related information to develop solutions or feasible options to achieve the desired end state.
Researching and Investigating	The capability to conduct studies and to examine information and data to increase knowledge, understand facts, find causes, test hypotheses and draw conclusions or make recommendations.
Systems Analysis	The capability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Technical Skills

Developed capabilities that relate to the practical or mechanical side of an activity, the application of a set of technical processes and required know-how.

Descriptor	Definition
Preventative Maintenance	The capability to perform maintenance on equipment, devices, building or machinery to keep them in functional and to prevent damage or failures.
Equipment and Tool Selection	The capability to choose between two or more types of tools, equipment or, machinery to perform a job.
Operation and Control	The capability to maneuver and control operations of equipment, machines, vehicles or systems.
Operation Monitoring of Machinery and Equipment	The capability to watch gauges, dials, digital displays or other indicators to ensure a machine or piece of equipment is working according to specifications.
Quality Control Testing	The capability to conduct tests or inspections of prototypes, products, services, or processes to ensure their quality.
Repairing	The capability to replace, restore or adjust defective or deficient components in equipment, machines, and technical systems and test for function, appearance, operation and safety.
Setting Up	The capability to set up, adjust, install and assemble equipment, machines, parts or to prepare them for their functioning and use.
Troubleshooting	The capability to determine causes of operating errors in equipment, machinery, or technological systems and decide how to resolve the issues.
Product Design	The capacity to design and develop layouts for the construction of objects, equipment, machinery, structures, or engineering systems (excluding software and hardware).
Digital Production	The capacity to design, develop, adapt, or integrate hardware, software applications, electronic devices or digital technologies while adhering to cybersecurity standards.

Resource Management Skills

Developed capabilities to plan, organize, monitor or control the resources to achieve goals.

Descriptor	Definition
Change Management	The capability to plan and implement strategies for effecting change, communicate the effects of change, and provide guidance and support to those affected by change.
Crisis Management	The capability to establish a response plan for emergencies, to apply it and adapt it to situations while limiting the impact on people, customers, employees and the organisation.
Monitoring	The capability to monitor and assess the performance of yourself, other individuals or the organization to make improvements or take corrective action.
Management of Financial Resources	The capability to plan, organize, direct, control or monitor financial resources and activities and account for the use of theses resources to ensure their utilization are conform to the objectives and purposes.
Management of Material Resources	The capability to plan and manage the purchase, inventory, warehousing, transportation, or distribution of products or materials and their use.
Management of Personnel Resources	The capability to recruit, train, motivate, develop and direct employees, identify the best person for the tasks to be performed and establish their work objectives in relation to the objectives of the organization.
Operational Planning	The capability to determine phases and steps, define activities and tasks, and establish schedules to complete objectives on time and within budget.
Projecting Outcomes	The capability to estimate, predict and forecast results and outcomes of an action or a series of actions based on data and indicators.
Risk Management	The capability to identify and assess risks and determine procedures to be followed to reduce or avoid their impact.
Strategic Planning	The capability set goals according to organization’s needs, to develop strategies, and action plans to achieve.
Time Management	The capability to manage one's own time and the time of others.

Interpersonal Skills

Developed capabilities used to work with people to achieve goals.

Descriptor	Definition
Coordinating	The capability to organize people or groups by adjusting activities in relation to others' activities so that they work effectively as a whole.
Instructing	The capability to teach others knowledge, or how to do something.
Cross-Cultural Sensitivity [Endnotes] This descriptor is similar to the item titled "Component-2”: Value diversity and inclusivity of others under the heading "Collaboration" in the ESDC-Skills for Success model. The definition of "Component-2" is: Understand that people from different cultures, backgrounds, and abilities can have different customs, values, and ways of thinking and acting. The Skills and Competencies Taxonomy and Skills for Success definitions are slightly different because they have different purposes and target groups.	The capability to communicate, interact and work appropriately with people from different cultural backgrounds, in recognition that diversity is being both between and within cultural groups and can be expressed in customs, values, and ways of thinking and acting.
Managing Conversation	The capability to lead and facilitate dialogue between two or more people.
Negotiating	The capability to participate in, or facilitate communication between parties, in order to resolve differences, and reach a mutually acceptable or viable agreement.
Persuading	The capability to convince others to change their minds, beliefs, intentions or behaviours.
Social Perceptiveness	The capability to be aware of others' reactions, unspoken communication, body language cues and feelings and discern the reasons behind their behaviours.

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Date modified:: 2019-03-01