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Accommodation, travel, tourism and related services supervisors

OaSIS code 62022.00

Accommodation, travel, tourism and related services supervisors supervise and coordinate the activities of hotel accommodation service clerks, casino workers, reservation clerks and other travel and accommodations workers.

Overview

Also known as

  • Casino dealer supervisor
  • Hotel clerk supervisor
  • Reservations supervisor
  • Tour guide supervisor
  • Travel clerk supervisor

Main duties

This group performs some or all of the following duties:

  • Coordinate, assign and review the work of hotel, motel and other accommodation services clerks, casino workers, reservation clerks and other travel and accommodations workers not elsewhere classified
  • Establish work schedules and procedures and coordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Hire and train staff in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Additional information

  • Progression to managerial positions is possible with additional training or experience.

Similar occupations classified elsewhere

Exclusions:

  • Accommodation service managers (60031)
  • Food service supervisors (62020)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

6 – Sales and service occupations

TEER

2 – Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations

Major group

62 – Retail sales and service supervisors and specialized occupations in sales and services

Sub-major group

620 – Retail sales and service supervisors

Minor group

6202 – Service supervisors

Unit group

62022 – Accommodation, travel, tourism and related services supervisors

Occupational profile

62022.00 – Accommodation, travel, tourism and related services supervisors

Work characteristics

Work characteristics gathers the various components describing the work environment of each occupation, such as employers, work activities, and the work context. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of complexity (for Work Activities) or other measurement dimensions (for Work Context), and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Work Activities

Proficiency or complexity level
Applying New Knowledge
3 - Moderate Level
Assisting and Caring for Others
3 - Moderate Level
Coaching and Developing Others
3 - Moderate Level
Coordinating the Work and Activities of Others
3 - Moderate Level
Establishing and Maintaining Interpersonal Relationships
3 - Moderate Level

Work Context

Structural Job Characteristics

Structured versus Unstructured Work
Degree of freedom to determine tasks and priorities
4 - High amount of freedom
Work Week Duration
Worked hours in a typical week
2 - Between 35 to 40 hours

Physical Work Environment

Physical Proximity
Physical distance from others
3 - Somewhat close (e.g. share office)

Physical Demands

Sitting
Duration
2 - Less than half the time
Standing
Duration
4 - More than half the time
Bending or Twisting the Body
Duration
2 - Less than half the time

Interpersonal Relations

Contact with Others
Frequency
5 - Every day, almost continuously
Duration
5 - All the time, or almost all the time
Work with Work Group or Team
Importance
4 - Highly important
Frequency
4 - Every day, a few times per day

Workplaces/employers

  • Service establishments throughout the public and private sectors

Skills and abilities

This section displays the various competencies required for an occupation. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of proficiency (for Skills and Abilities) or importance (for Personal Attributes) and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Abilities

Proficiency or complexity level
Auditory Attention
3 - Moderate Level
Categorization Flexibility
3 - Moderate Level
Far Vision
3 - Moderate Level
Multitasking
3 - Moderate Level
Near Vision
3 - Moderate Level

Skills

Proficiency or complexity level
Management of Material Resources
4 - High Level
Time Management
4 - High Level
Coordinating
3 - Moderate Level
Critical Thinking
3 - Moderate Level
Instructing
3 - Moderate Level

Personal Attributes

Importance
Active Learning
4 - Highly important
Adaptability
4 - Highly important
Attention to Detail
4 - Highly important
Collaboration
4 - Highly important
Concern for Others
4 - Highly important