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Supervisors, finance and insurance office workers

OaSIS code 12011.00

Supervisors of finance and insurance office workers supervise and coordinate the activities of workers in the following unit groups: Payroll administrators (13.102), Accounting and related clerks (14.200), Banking, insurance and other financial clerks (14.201) and Collection clerks (14.202).

Overview

Also known as

  • Accounts payable supervisor
  • Accounts receivable supervisor
  • Bank clerks supervisor
  • Billing supervisor
  • Bookkeeping supervisor
  • Claims adjusters supervisor
  • Collection supervisor
  • Credit supervisor
  • Payroll supervisor
  • Supervisor of accounting

Main duties

This group performs some or all of the following duties:

  • Implement efficient working processes and coordinate, assign and review the work of clerks engaged in the following duties: administering accounts payable and receivable; processing, verifying and recording financial documents and forms; administering payrolls; processing, verifying and recording insurance claims and forms; and collecting user fees and payments on overdue accounts
  • Examine and verify accuracy of work and authorize routine payments, credits and other transactions
  • Establish work schedules and procedures and coordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Identify training needs and train workers in job duties and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Additional information

No data has been provided for this section.

Similar occupations classified elsewhere

Exclusions:

  • Financial managers (10010)
  • Other financial officers (11109)
  • Financial advisors (11102)
  • Customer and information services supervisors (62023)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

1 – Business, finance and administration occupations

TEER

2 – Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations

Major group

12 – Administrative and financial supervisors and specialized administrative occupations

Sub-major group

120 – Administrative and financial supervisors

Minor group

1201 – Administrative and financial supervisors

Unit group

12011 – Supervisors, finance and insurance office workers

Occupational profile

12011.00 – Supervisors, finance and insurance office workers

Work characteristics

Work characteristics gathers the various components describing the work environment of each occupation, such as employers, work activities, and the work context. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of complexity (for Work Activities) or other measurement dimensions (for Work Context), and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Work Activities

Proficiency or complexity level
Coaching and Developing Others
4 - High Level
Communicating with Coworkers
4 - High Level
Evaluating Information to Determine Compliance
4 - High Level
Resolving Conflicts and Negotiating with Others
4 - High Level
Staffing
4 - High Level

Work Context

Structural Job Characteristics

Structured versus Unstructured Work
Degree of freedom to determine tasks and priorities
4 - High amount of freedom
Work Week Duration
Worked hours in a typical week
3 - More than 40 hours

Physical Work Environment

Physical Proximity
Physical distance from others
3 - Somewhat close (e.g. share office)

Physical Demands

Sitting
Duration
4 - More than half the time
Standing
Duration
2 - Less than half the time
Bending or Twisting the Body
Duration
1 - Very little time

Interpersonal Relations

Contact with Others
Frequency
5 - Every day, almost continuously
Duration
5 - All the time, or almost all the time
Work with Work Group or Team
Importance
5 - Extremely important
Frequency
5 - Every day, almost continuously

Workplaces/employers

  • Banks
  • Establishements throughout the private and public sector
  • Insurance companies
  • Other financial institutions

Skills and abilities

This section displays the various competencies required for an occupation. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of proficiency (for Skills and Abilities) or importance (for Personal Attributes) and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Abilities

Proficiency or complexity level
Mathematical Reasoning
4 - High Level
Numerical Ability
4 - High Level
Categorization Flexibility
3 - Moderate Level
Deductive Reasoning
3 - Moderate Level
Fluency of Ideas
3 - Moderate Level

Skills

Proficiency or complexity level
Coordinating
4 - High Level
Instructing
4 - High Level
Management of Personnel Resources
4 - High Level
Monitoring
4 - High Level
Numeracy
4 - High Level

Personal Attributes

Importance
Attention to Detail
5 - Extremely important
Active Learning
4 - Highly important
Adaptability
4 - Highly important
Analytical Thinking
4 - Highly important
Collaboration
4 - Highly important