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Technical sales specialists - wholesale trade

OaSIS code 62100.00

Technical sales specialists, wholesale trade, sell a range of technical goods and services, such as scientific, agricultural and industrial products, electricity, telecommunications services and computer services, to governments and to commercial and industrial establishments in domestic and international localities. Technical sales specialists in wholesale trade who are supervisors are included in this unit group.

Overview

Also known as

  • Aircraft sales representative
  • Communication equipment sales representative
  • Construction equipment sales representative
  • Electricity sales representative
  • Heavy equipment sales representative
  • Industrial supplies sales representative
  • Medical instruments sales agent
  • Software sales representative
  • Technical sales representative
  • Technical sales supervisor
  • Technical support specialist - wholesale trade

Main duties

This group performs some or all of the following duties:

  • Maintain and grow sales relationships with existing clients
  • Identify and solicit potential clients
  • Assess clients' needs, recommend or assist in the selection of appropriate goods or services, and negotiate prices or other sales terms
  • Provide input into product design where goods or services must be tailored to suit clients' needs
  • Develop sales presentations, proposals, or other materials to illustrate benefits from use of good or service
  • Estimate costs of installing and maintaining equipment or service
  • Prepare and administer sales contracts and maintain customer records
  • Consult with clients after sale to resolve problems and to provide ongoing support
  • Troubleshoot technical problems related to equipment
  • Develop and maintain technical product or service knowledge to explain features to clients and answer questions about goods or services
  • Develop, implement and report on sales strategies to achieve business goals
  • Assess market conditions and competitors' activities and develop an awareness of emerging markets and trends
  • May offer training in the operation and maintenance of equipment
  • May supervise the activities of other technical staff and sales specialists.

Additional information

  • Extensive company training programs for technical sales specialists may be provided by employers.
  • Progression to sales management positions is possible with additional training or experience.
  • Technical sales specialists usually specialize in a particular line of goods or services.

Similar occupations classified elsewhere

Exclusions:

  • Advertising, marketing and public relations managers (10022)
  • Retail salespersons and visual merchandisers (64100)
  • Sales and account representatives - wholesale trade (non-technical) (64101)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

6 – Sales and service occupations

TEER

2 – Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations

Major group

62 – Retail sales and service supervisors and specialized occupations in sales and services

Sub-major group

621 – Specialized sales occupations

Minor group

6210 – Technical sales specialists in wholesale trade and retail and wholesale buyers

Unit group

62100 – Technical sales specialists - wholesale trade

Occupational profile

62100.00 – Technical sales specialists - wholesale trade

Work characteristics

Work characteristics gathers the various components describing the work environment of each occupation, such as employers, work activities, and the work context. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of complexity (for Work Activities) or other measurement dimensions (for Work Context), and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Work Activities

Proficiency or complexity level
Selling or Influencing Others
5 - Highest Level
Communicating with Persons Outside Organization
4 - High Level
Analyzing Data or Information
3 - Moderate Level
Clerical Activities
3 - Moderate Level
Communicating with Coworkers
3 - Moderate Level

Work Context

Structural Job Characteristics

Structured versus Unstructured Work
Degree of freedom to determine tasks and priorities
5 - Very high amount of freedom
Work Week Duration
Worked hours in a typical week
2 - Between 35 to 40 hours

Physical Work Environment

Physical Proximity
Physical distance from others
3 - Somewhat close (e.g. share office)

Physical Demands

Sitting
Duration
4 - More than half the time
Standing
Duration
2 - Less than half the time
Bending or Twisting the Body
Duration
1 - Very little time

Interpersonal Relations

Contact with Others
Frequency
5 - Every day, almost continuously
Duration
5 - All the time, or almost all the time
Work with Work Group or Team
Importance
3 - Important
Frequency
4 - Every day, a few times per day

Workplaces/employers

  • Computer service companies
  • Engineering firms
  • Hydro-electric companies
  • Industrial equipment manufacturing companies
  • Pharmaceutical companies
  • Self-employment

Skills and abilities

This section displays the various competencies required for an occupation. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of proficiency (for Skills and Abilities) or importance (for Personal Attributes) and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Abilities

Proficiency or complexity level
Fluency of Ideas
4 - High Level
Memorizing
4 - High Level
Speech Clarity
4 - High Level
Speech Recognition
4 - High Level
Verbal Ability
4 - High Level

Skills

Proficiency or complexity level
Management of Material Resources
4 - High Level
Negotiating
4 - High Level
Persuading
4 - High Level
Coordinating
3 - Moderate Level
Critical Thinking
3 - Moderate Level

Personal Attributes

Importance
Active Learning
4 - Highly important
Adaptability
4 - Highly important
Analytical Thinking
4 - Highly important
Attention to Detail
4 - Highly important
Collaboration
4 - Highly important