View occupational profile

Search the OaSIS

Medical administrative assistants

OaSIS code 13112.00

Medical administrative assistants perform a variety of secretarial and administrative duties in doctor's offices, hospitals, medical clinics and other medical settings.

Overview

Also known as

  • Administrative assistant - medical
  • Medical secretary
  • Ward secretary

Main duties

This group performs some or all of the following duties:

  • Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
  • Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
  • Interview patients in order to complete forms, documents and case histories
  • Complete insurance and other claim forms
  • Initiate and maintain confidential medical files and records
  • Prepare draft agendas for meetings and take, transcribe and distribute minutes
  • Prepare financial statements and billing
  • Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
  • Order supplies and maintain inventory
  • Determine and establish office procedures and routines
  • May supervise and train other staff in procedures and in use of current software.

Additional information

No data has been provided for this section.

Similar occupations classified elsewhere

Exclusions:

  • Health information management occupations (12111)
  • Medical transcriptionists (12110.02)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

1 – Business, finance and administration occupations

TEER

3 – Occupations usually require a college diploma or apprenticeship training of less than two years; or more than six months of on-the-job training

Major group

13 – Administrative occupations and transportation logistics occupations

Sub-major group

131 – Administrative occupations

Minor group

1311 – Office administrative assistants - general, legal and medical

Unit group

13112 – Medical administrative assistants

Occupational profile

13112.00 – Medical administrative assistants

Work characteristics

Work characteristics gathers the various components describing the work environment of each occupation, such as employers, work activities, and the work context. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of complexity (for Work Activities) or other measurement dimensions (for Work Context), and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Work Activities

Proficiency or complexity level
Assisting and Caring for Others
3 - Moderate Level
Clerical Activities
3 - Moderate Level
Communicating with Coworkers
3 - Moderate Level
Communicating with Persons Outside Organization
3 - Moderate Level
Coordinating the Work and Activities of Others
3 - Moderate Level

Work Context

Structural Job Characteristics

Structured versus Unstructured Work
Degree of freedom to determine tasks and priorities
2 - Low amount of freedom
Work Week Duration
Worked hours in a typical week
2 - Between 35 to 40 hours

Physical Work Environment

Physical Proximity
Physical distance from others
4 - Close (at arm’s length)

Physical Demands

Sitting
Duration
5 - All the time, or almost all the time
Standing
Duration
0 – Not applicable
Bending or Twisting the Body
Duration
1 - Very little time

Interpersonal Relations

Contact with Others
Frequency
5 - Every day, almost continuously
Duration
5 - All the time, or almost all the time
Work with Work Group or Team
Importance
4 - Highly important
Frequency
4 - Every day, a few times per day

Workplaces/employers

  • Doctors' offices
  • Hospitals
  • Medical clinics
  • Other medical settings

Skills and abilities

This section displays the various competencies required for an occupation. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of proficiency (for Skills and Abilities) or importance (for Personal Attributes) and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Abilities

Proficiency or complexity level
Speech Recognition
3 - Moderate Level
Verbal Ability
3 - Moderate Level
Auditory Attention
2 - Low Level
Categorization Flexibility
2 - Low Level
Deductive Reasoning
2 - Low Level

Skills

Proficiency or complexity level
Management of Material Resources
3 - Moderate Level
Oral Communication: Active Listening
3 - Moderate Level
Oral Communication: Oral Comprehension
3 - Moderate Level
Oral Communication: Oral Expression
3 - Moderate Level
Coordinating
2 - Low Level

Personal Attributes

Importance
Attention to Detail
4 - Highly important
Collaboration
4 - Highly important
Service Orientation
4 - Highly important
Social Orientation
4 - Highly important
Adaptability
3 - Important