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Retail and wholesale trade managers

OaSIS code 60020.00

Retail and wholesale trade managers plan, organize, direct, control and evaluate the operations of establishments that sell merchandise or services on a retail or wholesale basis.

Overview

Also known as

  • Antique dealer
  • Assistant manager - retail
  • Automobile repair shop manager
  • Bookstore manager
  • Car dealership manager
  • Cattle dealer
  • Clothing store manager
  • Department store manager
  • Pleasure boat dealer
  • Sporting goods store manager
  • Store manager - retail
  • Supermarket manager
  • Variety store manager

Main duties

This group performs some or all of the following duties:

  • Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments
  • Manage staff and assign duties
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Determine merchandise and services to be sold, and implement price and credit policies
  • Source and negotiate with vendors when necessary to procure merchandise for resale
  • Develop and implement marketing strategies
  • Plan budgets, authorize expenditures, and monitor revenues
  • Evaluate and improve customer service and respond to customer requests and issues
  • Address staffing requirements, including the hiring, development and retention of staff

Additional information

  • There is some mobility between managers in this unit group, depending on the product or service.

Similar occupations classified elsewhere

Exclusions:

  • Insurance, real estate and financial brokerage managers (10020)
  • Advertising, marketing and public relations managers (10022)
  • Restaurant and food service managers (60030)
  • Retail sales supervisors (62010)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

6 – Sales and service occupations

TEER

0 – Management occupations

Major group

60 – Middle management occupations in retail and wholesale trade and customer services

Sub-major group

600 – Middle management occupations in retail and wholesale trade and customer services

Minor group

6002 – Retail and wholesale trade managers

Unit group

60020 – Retail and wholesale trade managers

Occupational profile

60020.00 – Retail and wholesale trade managers

Work characteristics

Work characteristics gathers the various components describing the work environment of each occupation, such as employers, work activities, and the work context. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of complexity (for Work Activities) or other measurement dimensions (for Work Context), and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Work Activities

Proficiency or complexity level
Providing Consultation and Advice
5 - Highest Level
Resolving Conflicts and Negotiating with Others
5 - Highest Level
Selling or Influencing Others
5 - Highest Level
Staffing
5 - Highest Level
Supervising Subordinates
5 - Highest Level

Work Context

Structural Job Characteristics

Structured versus Unstructured Work
Degree of freedom to determine tasks and priorities
4 - High amount of freedom
Work Week Duration
Worked hours in a typical week
3 - More than 40 hours

Physical Work Environment

Physical Proximity
Physical distance from others
3 - Somewhat close (e.g. share office)

Physical Demands

Sitting
Duration
4 - More than half the time
Standing
Duration
1 - Very little time
Bending or Twisting the Body
Duration
1 - Very little time

Interpersonal Relations

Contact with Others
Frequency
4 - Every day, a few times per day
Duration
4 - More than half the time
Work with Work Group or Team
Importance
4 - Highly important
Frequency
4 - Every day, a few times per day

Workplaces/employers

  • Retail sales establishments
  • Self-employed owners/operators
  • Wholesale establishments

Skills and abilities

This section displays the various competencies required for an occupation. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of proficiency (for Skills and Abilities) or importance (for Personal Attributes) and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Abilities

Proficiency or complexity level
Fluency of Ideas
4 - High Level
Mathematical Reasoning
4 - High Level
Numerical Ability
4 - High Level
Verbal Ability
4 - High Level
Categorization Flexibility
3 - Moderate Level

Skills

Proficiency or complexity level
Management of Financial Resources
5 - Highest Level
Management of Material Resources
5 - Highest Level
Persuading
5 - Highest Level
Coordinating
4 - High Level
Decision Making
4 - High Level

Personal Attributes

Importance
Leadership
5 - Extremely important
Active Learning
4 - Highly important
Adaptability
4 - Highly important
Analytical Thinking
4 - Highly important
Attention to Detail
4 - Highly important