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Administrative assistants

OaSIS code 13110.00

Administrative assistants perform a variety of administrative duties in support of managerial and professional employers.


Also known as

  • Administrative assistant
  • Executive secretary (except legal and medical)
  • Human resources administrator
  • Office administrative assistant
  • Private secretary
  • Secretary (except legal and medical)
  • Technical secretary

Main duties

This group performs some or all of the following duties:

  • Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
  • Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations
  • Schedule and confirm appointments and meetings of employer
  • Order office supplies and maintain inventory
  • Answer telephone and electronic enquiries and relay telephone calls and messages
  • Set up and maintain manual and computerized information filing systems
  • Determine and establish office procedures
  • Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
  • Record and prepare minutes of meetings
  • Arrange travel schedules and make reservations
  • May compile data, statistics and other information to support research activities
  • May supervise and train office staff in procedures and in use of current software
  • May organize conferences.

Additional information

No data has been provided for this section.

Similar occupations classified elsewhere


  • Executive assistants (12100)
  • Court reporters, medical transcriptionists and related occupations (12110)
  • Legal administrative assistants (13111)
  • Medical administrative assistants (13112)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

1 – Business, finance and administration occupations


3 – Occupations usually require a college diploma or apprenticeship training of less than two years; or more than six months of on-the-job training

Major group

13 – Administrative occupations and transportation logistics occupations

Sub-major group

131 – Administrative occupations

Minor group

1311 – Office administrative assistants - general, legal and medical

Unit group

13110 – Administrative assistants

Occupational profile

13110.00 – Administrative assistants

Work characteristics

Work characteristics gathers the various components describing the work environment of each occupation, such as employers, work activities, and the work context. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of complexity (for Work Activities) or other measurement dimensions (for Work Context), and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Work Activities

Proficiency or complexity level
Assisting and Caring for Others
3 - Moderate Level
Clerical Activities
3 - Moderate Level
Communicating with Coworkers
3 - Moderate Level
Coordinating the Work and Activities of Others
3 - Moderate Level
Establishing and Maintaining Interpersonal Relationships
3 - Moderate Level

Work Context

Structural Job Characteristics

Structured versus Unstructured Work
Degree of freedom to determine tasks and priorities
2 - Low amount of freedom
Work Week Duration
Worked hours in a typical week
2 - Between 35 to 40 hours

Physical Work Environment

Physical Proximity
Physical distance from others
3 - Somewhat close (e.g. share office)

Physical Demands

4 - More than half the time
1 - Very little time
Bending or Twisting the Body
1 - Very little time

Interpersonal Relations

Contact with Others
4 - Every day, a few times per day
3 - About half the time
Work with Work Group or Team
3 - Important
3 - Once a week or more but not every day


  • Establishements throughout the private and public sector

Skills and abilities

This section displays the various competencies required for an occupation. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of proficiency (for Skills and Abilities) or importance (for Personal Attributes) and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.


Proficiency or complexity level
Information Ordering
3 - Moderate Level
3 - Moderate Level
Near Vision
3 - Moderate Level
Speech Clarity
3 - Moderate Level
Speech Recognition
3 - Moderate Level


Proficiency or complexity level
3 - Moderate Level
2 - Low Level
Critical Thinking
2 - Low Level
Decision Making
2 - Low Level
Digital Literacy
2 - Low Level

Personal Attributes

Attention to Detail
4 - Highly important
3 - Important
3 - Important
Concern for Others
3 - Important
3 - Important