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Hospital admitting clerks

OaSIS code 14101.02

Hospital admitting clerks greet people arriving at hospitals and obtain information to direct them to medical service areas.

Overview

Also known as

  • Dental hygiene coordinator
  • Hospital admitting clerk
  • Hospital receptionist

Main duties

This group performs some or all of the following duties:

  • Interview patients to obtain and process information required to provide hospital and medical services
  • Greet patients, schedule appointments, using manual or computerized systems, receive and record payment for services, and direct patients to appropriate areas.

Additional information

  • Progression to supervisory positions is possible with experience.

Similar occupations classified elsewhere

Exclusions:

  • Other customer and information services representatives (64409)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

1 – Business, finance and administration occupations

TEER

4 – Occupations usually require a secondary school diploma; or several weeks of on-the-job training

Major group

14 – Administrative and financial support and supply chain logistics occupations

Sub-major group

141 – Office, court, and data support occupations

Minor group

1410 – Office support and court services occupations

Unit group

14101 – Receptionists

Occupational profile

14101.02 – Hospital admitting clerks

Work characteristics

Work characteristics gathers the various components describing the work environment of each occupation, such as employers, work activities, and the work context. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of complexity (for Work Activities) or other measurement dimensions (for Work Context), and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Work Activities

Proficiency or complexity level
Clerical Activities
3 - Moderate Level
Getting Information
3 - Moderate Level
Performing for or Working Directly with the Public
3 - Moderate Level
Processing Information
3 - Moderate Level
Assisting and Caring for Others
2 - Low Level

Work Context

Structural Job Characteristics

Structured versus Unstructured Work
Degree of freedom to determine tasks and priorities
2 - Low amount of freedom
Work Week Duration
Worked hours in a typical week
2 - Between 35 to 40 hours

Physical Work Environment

Physical Proximity
Physical distance from others
4 - Close (at arm’s length)

Physical Demands

Sitting
Duration
4 - More than half the time
Standing
Duration
1 - Very little time
Bending or Twisting the Body
Duration
1 - Very little time

Interpersonal Relations

Contact with Others
Frequency
5 - Every day, almost continuously
Duration
5 - All the time, or almost all the time
Work with Work Group or Team
Importance
2 - Somewhat important
Frequency
4 - Every day, a few times per day

Workplaces/employers

  • Hospitals

Skills and abilities

This section displays the various competencies required for an occupation. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of proficiency (for Skills and Abilities) or importance (for Personal Attributes) and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Abilities

Proficiency or complexity level
Speech Recognition
4 - High Level
Memorizing
3 - Moderate Level
Near Vision
3 - Moderate Level
Speech Clarity
3 - Moderate Level
Verbal Ability
3 - Moderate Level

Skills

Proficiency or complexity level
Oral Communication: Active Listening
3 - Moderate Level
Oral Communication: Oral Comprehension
3 - Moderate Level
Social Perceptiveness
3 - Moderate Level
Time Management
3 - Moderate Level
Coordinating
2 - Low Level

Personal Attributes

Importance
Adaptability
4 - Highly important
Attention to Detail
4 - Highly important
Concern for Others
4 - Highly important
Active Learning
3 - Important
Analytical Thinking
3 - Important