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Maîtres d'hôtel and hosts/hostesses

OaSIS code 64300.00

Maîtres d'hôtel and hosts/hostesses greet patrons and escort them to tables, and supervise and coordinate the activities of food and beverage servers.

Overview

Also known as

  • Chief host/hostess - food services
  • Dining room host/hostess
  • Maître d'
  • Restaurant host/hostess

Main duties

This group performs some or all of the following duties:

  • Receive and record patrons' reservations and assign tables
  • Greet patrons and escort them to tables or other seating areas
  • Speak with patrons to ensure satisfaction with food and service, and attend to complaints
  • Order dining room supplies and equipment
  • Inspect dining and serving areas and equipment
  • Supervise and coordinate activities of food and beverage servers and other serving staff
  • Accept payment from patrons for food and beverages
  • Maintain financial statements and records
  • Prepare work schedules and payrolls
  • Interview candidates for food and beverage server positions and train new employees
  • May be responsible for marketing and advertising the dining establishment.

Additional information

No data has been provided for this section.

Similar occupations classified elsewhere

Exclusions:

  • Food service supervisors (62020)
  • Food and beverage servers (65200)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

6 – Sales and service occupations

TEER

4 – Occupations usually require a secondary school diploma; or several weeks of on-the-job training

Major group

64 – Sales and service representatives and other customer and personal services occupations

Sub-major group

643 – Occupations in food, accommodation and tourism

Minor group

6430 – Occupations in food and beverage service

Unit group

64300 – Maîtres d'hôtel and hosts/hostesses

Occupational profile

64300.00 – Maîtres d'hôtel and hosts/hostesses

Work characteristics

Work characteristics gathers the various components describing the work environment of each occupation, such as employers, work activities, and the work context. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of complexity (for Work Activities) or other measurement dimensions (for Work Context), and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Work Activities

Proficiency or complexity level
Performing for or Working Directly with the Public
3 - Moderate Level
Selling or Influencing Others
3 - Moderate Level
Assisting and Caring for Others
2 - Low Level
Clerical Activities
2 - Low Level
Communicating with Persons Outside Organization
2 - Low Level

Work Context

Structural Job Characteristics

Structured versus Unstructured Work
Degree of freedom to determine tasks and priorities
1 - Very low amount of freedom
Work Week Duration
Worked hours in a typical week
1 - Less than 35 hours

Physical Work Environment

Physical Proximity
Physical distance from others
4 - Close (at arm’s length)

Physical Demands

Sitting
Duration
1 - Very little time
Standing
Duration
5 - All the time, or almost all the time
Bending or Twisting the Body
Duration
2 - Less than half the time

Interpersonal Relations

Contact with Others
Frequency
5 - Every day, almost continuously
Duration
5 - All the time, or almost all the time
Work with Work Group or Team
Importance
3 - Important
Frequency
5 - Every day, almost continuously

Workplaces/employers

  • Cocktail lounges
  • Hotel dining rooms
  • Private clubs
  • Restaurants

Skills and abilities

This section displays the various competencies required for an occupation. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of proficiency (for Skills and Abilities) or importance (for Personal Attributes) and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Abilities

Proficiency or complexity level
Stamina
3 - Moderate Level
Auditory Attention
2 - Low Level
Dynamic Strength
2 - Low Level
Finger Dexterity
2 - Low Level
Gross Body Equilibrium
2 - Low Level

Skills

Proficiency or complexity level
Management of Material Resources
3 - Moderate Level
Management of Personnel Resources
3 - Moderate Level
Negotiating
3 - Moderate Level
Coordinating
2 - Low Level
Learning and Teaching Strategies
2 - Low Level

Personal Attributes

Importance
Adaptability
4 - Highly important
Attention to Detail
4 - Highly important
Concern for Others
4 - Highly important
Social Orientation
4 - Highly important
Stress Tolerance
4 - Highly important