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Managers in social, community and correctional services

OaSIS code 40030.00

Managers in social, community and correctional services plan, organize, direct, control and evaluate the programs and activities of social service and community agencies, correctional institutions, counselling departments, labour organizations, professional associations, political parties and non-governmental organizations.

Overview

Also known as

  • Association director
  • Child welfare services administrator
  • Children's aid society director
  • Community centre director
  • Correctional institution director
  • Correctional treatment and training director
  • Detention centre director
  • Environmental group director
  • Family services area manager
  • Income maintenance director
  • Labour organization manager
  • Membership services manager
  • Political organization manager
  • Prison warden
  • Social assistance director
  • Social services regional administrator
  • Social work director
  • Trade association manager
  • Volunteer services director

Main duties

This group performs some or all of the following duties:

  • Plan, organize, direct, control and evaluate the delivery of social and community service programs such as income maintenance, children's aid and emergency housing services
  • Manage the operations and activities of social and community centres, correctional facilities and detention centres
  • Administer the programs of non-governmental organizations involved with social issues such as health care, human rights, consumer protection, international development and environmental protection
  • Administer programs of membership organizations such as political parties, labour organizations, business and professional associations
  • Establish administrative procedures to meet objectives set by board of directors or senior management
  • Direct and advise professional and non-professional staff delivering services and programs to the general public and to the organization or association membership
  • Plan, administer and control budgets for programs, equipment and support services
  • Represent their respective organizations for the purpose of government liaison and media relations
  • Participate in policy development by preparing reports and briefs for management committees and working groups
  • Hire and provide training for professional and non-professional staff.

Additional information

  • Progression to senior management positions in social, community and correctional services is possible with additional training and experience.

Similar occupations classified elsewhere

Exclusions:

  • Senior managers - health, education, social and community services and membership organizations (00013)
  • Government managers - health and social policy development and program administration (40010)

Work characteristics

Work characteristics gathers the various components describing the work environment of each occupation, such as employers, work activities, and the work context. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of complexity (for Work Activities) or other measurement dimensions (for Work Context), and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Work Activities

Proficiency or complexity level
Coaching and Developing Others
5 - Highest Level
Coordinating the Work and Activities of Others
5 - Highest Level
Planning and Organizing
5 - Highest Level
Resolving Conflicts and Negotiating with Others
5 - Highest Level
Analyzing Data or Information
4 - High Level

Work Context

Structural Job Characteristics

Structured versus Unstructured Work
Degree of freedom to determine tasks and priorities
4 - High amount of freedom
Work Week Duration
Worked hours in a typical week
3 - More than 40 hours

Physical Work Environment

Physical Proximity
Physical distance from others
3 - Somewhat close (e.g. share office)

Physical Demands

Sitting
Duration
4 - More than half the time
Standing
Duration
1 - Very little time
Bending or Twisting the Body
Duration
1 - Very little time

Interpersonal Relations

Contact with Others
Frequency
5 - Every day, almost continuously
Duration
5 - All the time, or almost all the time
Work with Work Group or Team
Importance
5 - Extremely important
Frequency
5 - Every day, almost continuously

Workplaces/employers

  • Community agencies
  • Correctional institutions
  • Counselling departments
  • Labour organizations
  • Non-governmental organizations
  • Political parties
  • Professional associations
  • Social service agencies

Skills and abilities

This section displays the various competencies required for an occupation. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of proficiency (for Skills and Abilities) or importance (for Personal Attributes) and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Abilities

Proficiency or complexity level
Speech Clarity
5 - Highest Level
Speech Recognition
5 - Highest Level
Verbal Ability
5 - Highest Level
Written Comprehension
5 - Highest Level
Written Expression
5 - Highest Level

Skills

Proficiency or complexity level
Coordinating
5 - Highest Level
Critical Thinking
5 - Highest Level
Decision Making
5 - Highest Level
Evaluation
5 - Highest Level
Management of Financial Resources
5 - Highest Level

Personal Attributes

Importance
Active Learning
5 - Extremely important
Adaptability
5 - Extremely important
Analytical Thinking
5 - Extremely important
Collaboration
5 - Extremely important
Concern for Others
5 - Extremely important