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Administrative officers

OaSIS code 13100.00

Administrative officers oversee and implement administrative procedures, establish work priorities, conduct analyses of administrative operations and coordinate acquisition of administrative services such as office space, supplies and security services. Administrative officers who are supervisors are included in this unit group.


Also known as

  • Access to information and privacy officer
  • Administrative officer
  • Administrative services coordinator
  • Forms management officer
  • Office administrator
  • Office manager
  • Office services coordinator
  • Planning officer
  • Records analyst - access to information
  • Surplus assets officer
  • University admissions officer

Main duties

This group performs some or all of the following duties:

  • Oversee and coordinate office administrative procedures and review, evaluate and implement new procedures
  • Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed
  • Carry out administrative activities associated with admissions to post-secondary educational institutions
  • Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
  • Coordinate and plan for office services, such as accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
  • Conduct analyses and oversee administrative operations related to budgeting, contracting and project planning and management processes
  • Assist in preparation of operating budget and maintain inventory and budgetary controls
  • Assemble data and prepare periodic and special reports, manuals and correspondence
  • May supervise records management technicians and related staff.

Additional information

  • Progression to administrative service management positions is possible with experience.

Similar occupations classified elsewhere


  • Other administrative services managers (10019)
  • Executive assistants (12100)
  • Conference and event planners (12103)
  • Property administrators (13101)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

1 – Business, finance and administration occupations


3 – Occupations usually require a college diploma or apprenticeship training of less than two years; or more than six months of on-the-job training

Major group

13 – Administrative occupations and transportation logistics occupations

Sub-major group

131 – Administrative occupations

Minor group

1310 – Administrative, property and payroll officers

Unit group

13100 – Administrative officers

Occupational profile

13100.00 – Administrative officers

Work characteristics

Work characteristics gathers the various components describing the work environment of each occupation, such as employers, work activities, and the work context. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of complexity (for Work Activities) or other measurement dimensions (for Work Context), and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Work Activities

Proficiency or complexity level
Scheduling Work and Activities
5 - Highest Level
Coordinating the Work and Activities of Others
4 - High Level
Establishing and Maintaining Interpersonal Relationships
4 - High Level
Managing Resources
4 - High Level
Planning and Organizing
4 - High Level

Work Context

Structural Job Characteristics

Structured versus Unstructured Work
Degree of freedom to determine tasks and priorities
3 - Moderate amount of freedom
Work Week Duration
Worked hours in a typical week
2 - Between 35 to 40 hours

Physical Work Environment

Physical Proximity
Physical distance from others
3 - Somewhat close (e.g. share office)

Physical Demands

5 - All the time, or almost all the time
1 - Very little time
Bending or Twisting the Body
1 - Very little time

Interpersonal Relations

Contact with Others
4 - Every day, a few times per day
4 - More than half the time
Work with Work Group or Team
4 - Highly important
4 - Every day, a few times per day


  • Establishements throughout the private and public sector

Skills and abilities

This section displays the various competencies required for an occupation. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of proficiency (for Skills and Abilities) or importance (for Personal Attributes) and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.


Proficiency or complexity level
Finger Dexterity
3 - Moderate Level
Fluency of Ideas
3 - Moderate Level
Inductive Reasoning
3 - Moderate Level
3 - Moderate Level
3 - Moderate Level


Proficiency or complexity level
Management of Material Resources
4 - High Level
Management of Personnel Resources
4 - High Level
Time Management
4 - High Level
3 - Moderate Level
3 - Moderate Level

Personal Attributes

Analytical Thinking
4 - Highly important
Attention to Detail
4 - Highly important
Active Learning
3 - Important
3 - Important
3 - Important