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Store shelf stockers, clerks and order fillers

OaSIS code 65102.00

Store shelf stockers, clerks and order fillers pack customers' purchases, price items, stock shelves with merchandise, and fill online, mail and telephone orders.

Overview

Also known as

  • Bag clerk
  • Fulfillment associate
  • Grocery clerk
  • Grocery packer
  • Price clerk - retail
  • Produce clerk
  • Shelf stocker - retail
  • Supermarket clerk

Main duties

This group performs some or all of the following duties:

  • Bag, box or parcel purchases for customers at stores or for shipment and delivery to customers
  • Carry customers' purchases to parking lot and pack in vehicles
  • Unpack products received by store and count, weigh or sort items
  • Use barcode scanning equipment to record incoming stock, verify pricing and maintain computerized stock inventory
  • Price items using stamp or stickers according to price list
  • Attach protective devices to products to protect against shoplifting
  • Stock shelves and display areas and keep stock clean and in order
  • Label and document orders, and prepare shipping, customs and courier documentation when required
  • Obtain articles for customers from shelf or stockroom
  • Direct customers to location of articles sought and assist with inquiries
  • Enter, track and process customer orders and generate inventory reports
  • May operate carts, dollies, forklifts, hand trucks, order pickers and other powered industrial trucks (PIT)
  • May sweep aisles, dust display racks and perform other general cleaning duties
  • May operate cash register and computer for electronic commerce transactions
  • May order stock.

Additional information

No data has been provided for this section.

Similar occupations classified elsewhere

Exclusions:

  • Retail sales supervisors (62010)
  • Retail salespersons and visual merchandisers (64100)
  • Cashiers (65100)
  • Other sales related occupations (65109)
  • Material handlers (75101)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

6 – Sales and service occupations

TEER

5 – Occupations usually require short-term work demonstration and no formal education

Major group

65 – Sales and service support occupations

Sub-major group

651 – Sales support occupations

Minor group

6510 – Cashiers and other sales support occupations

Unit group

65102 – Store shelf stockers, clerks and order fillers

Occupational profile

65102.00 – Store shelf stockers, clerks and order fillers

Work characteristics

Work characteristics gathers the various components describing the work environment of each occupation, such as employers, work activities, and the work context. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of complexity (for Work Activities) or other measurement dimensions (for Work Context), and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Work Activities

Proficiency or complexity level
Handling and Moving Objects
3 - Moderate Level
Performing General Physical Activities
3 - Moderate Level
Assisting and Caring for Others
2 - Low Level
Controlling Machines and Processes
2 - Low Level
Coordinating the Work and Activities of Others
2 - Low Level

Work Context

Structural Job Characteristics

Structured versus Unstructured Work
Degree of freedom to determine tasks and priorities
1 - Very low amount of freedom
Work Week Duration
Worked hours in a typical week
2 - Between 35 to 40 hours

Physical Work Environment

Physical Proximity
Physical distance from others
3 - Somewhat close (e.g. share office)

Physical Demands

Sitting
Duration
0 – Not applicable
Standing
Duration
5 - All the time, or almost all the time
Bending or Twisting the Body
Duration
3 - About half the time

Interpersonal Relations

Contact with Others
Frequency
3 - Once a week or more but not every day
Duration
3 - About half the time
Work with Work Group or Team
Importance
1 - Minimally important
Frequency
3 - Once a week or more but not every day

Workplaces/employers

  • Department stores
  • Grocery stores
  • Hardware stores
  • Warehouses

Skills and abilities

This section displays the various competencies required for an occupation. Each category displays up to 10 descriptors in descending order based, firstly, on their attributed ratings by the level of proficiency (for Skills and Abilities) or importance (for Personal Attributes) and secondly, in alphabetical order. The whole list of descriptors and their ratings can be expanded at the bottom of each page.

Abilities

Proficiency or complexity level
Body Flexibility
3 - Moderate Level
Dynamic Strength
3 - Moderate Level
Explosive Strength
3 - Moderate Level
Gross Body Coordination
3 - Moderate Level
Manual Dexterity
3 - Moderate Level

Skills

Proficiency or complexity level
Management of Material Resources
2 - Low Level
Coordinating
1 - Lowest Level
Critical Thinking
1 - Lowest Level
Decision Making
1 - Lowest Level
Equipment and Tool Selection
1 - Lowest Level

Personal Attributes

Importance
Active Learning
3 - Important
Adaptability
3 - Important
Attention to Detail
3 - Important
Collaboration
3 - Important
Independence
3 - Important