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OaSIS 2025 Version 1.0
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74102.00 – Couriers and messengers

Couriers and messengers pick up and deliver letters, parcels, packages, messages, and other items within and between establishments.

Overview

Example job titles

  • Bank messenger
  • Courier
  • Courier service driver
  • Delivery person - courier service
  • Mail service courier
  • Runner - courier service

Core competencies

  • Time Management to plan routes efficiently, ensuring mail is delivered on time and in the correct sequence
  • Oral Communication: Oral Expression to clearly communicate addresses, delivery instructions and time estimates to customers or dispatch teams
  • Multi-Signal Response to quickly interpret and prioritize verbal instructions, written messages, electronic signals and physical cues to efficiently navigate dynamic environments
  • Trunk Strength to lift and carry heavy packages efficiently, maintain balance while navigating diverse terrains and manage physically demanding delivery schedules
  • Attention to Detail to consistently provide accurate delivery of parcels, verify recipient information and meticulously follow delivery instructions
  • Knowledge in Logistics to understand routes, time management, package handling and simple tracking and documentation for efficient transport and delivery of packages

Main duties

This group performs some or all of the following duties:

  • Pick up messages, letters, envelopes, parcels, airline tickets, legal documents, packages, bonds, cheques, securities and other items from customers, and hand-deliver them to addresses within an establishment or in other establishments by walking, cycling or driving within prescribed time periods
  • Collect payment for items delivered
  • Keep record of items received and delivered using delivery information acquisition devices.

Additional information

  • There is some mobility into other delivery occupations such as delivery drivers.
  • There may be mobility to clerical occupations within the company.
  • Progression to supervisory positions may be possible with experience.

Similar occupations classified elsewhere

Exclusions:

  • Delivery service drivers and door-to-door distributors (75201)
  • Letter carriers (74101)
  • Supervisors, mail and message distribution occupations (72025)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

7 – Trades, transport and equipment operators and related occupations

TEER

4 – Occupations usually require a secondary school diploma; or several weeks of on-the-job training

Major group

74 – Mail and message distribution, other transport equipment operators and related maintenance workers

Sub-major group

741 – Mail and message distribution occupations

Minor group

7410 – Mail and message distribution occupations

Unit group

74102 – Couriers and messengers

Occupational profile

74102.00 – Couriers and messengers

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.