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Version:
OaSIS 2025 Version 1.0
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72205.03 – Telecommunications service testers

Telecommunications service testers check telephones and telephone switching equipment. Apprentices are also included in this occupation.

Overview

Example job titles

  • Telecommunications service tester
  • Telephone traffic inspector

Core competencies

  • Repairing and Troubleshooting to troubleshoot the nature, cause and location of service issues and dispatch the appropriate repair personnel
  • Quality Control Testing to test telecommunication systems to ensure equipment functions as expected, meets regulatory requirements and delivers reliable service
  • Problem Identification and Deductive Reasoning to analyze data from testing systems, identify patterns or discrepancies and logically deduce the root causes of any issues encountered that may be affecting the optimal performance and reliability of telecommunications services
  • Auditory Attention to detect irregularities or anomalies in audio signals transmitted through customer lines and equipment
  • Attention to Detail to perform sophisticated and precise tests on all components of the clients' communication systems in order to identify anomalies, even minor ones, that may affect the quality or reliability of the service
  • Knowledge in Telecommunications to understand telecommunication systems, focusing on basic testing procedures, equipment functionality and identifying common network issues

Main duties

This group performs some or all of the following duties:

  • Operate computerized testing systems to conduct service tests on customer lines and equipment
  • Determine the nature, cause and location of service trouble
  • Dispatch appropriate repair personnel
  • Complete test reports and maintain test and service records
  • May assist repair personnel to test lines, circuits and systems, isolate and clear cable faults and verify records.

Additional information

No data has been provided for this section.

Similar occupations classified elsewhere

Exclusions:

  • Contractors and supervisors, electrical trades and telecommunications occupations (72011)
  • Electronic service technicians (household and business equipment) (22311)
  • Telecommunications line and cable installers and repairers (72204)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

7 – Trades, transport and equipment operators and related occupations

TEER

2 – Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations

Major group

72 – Technical trades and transportation officers and controllers

Sub-major group

722 – Technical electrical trades

Minor group

7220 – Technical electrical trades and electrical power line and telecommunications workers

Unit group

72205 – Telecommunications equipment installation and cable television service technicians

Occupational profile

72205.03 – Telecommunications service testers

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.