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OaSIS 2025 Version 1.0
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70012.01 – Facility operation managers

Facility operation managers plan, organize, direct, control and evaluate the operations of commercial, transportation and recreational facilities and the included real estate.

Overview

Example job titles

  • Airport manager
  • Airport terminal manager
  • Athletic facility manager
  • Building services manager
  • Convention centre manager
  • Facility operations manager
  • Harbour master
  • Warehousing manager

Core competencies

  • Monitoring to assess the performance of facility staff and overall operations and track maintenance schedules, equipment functionality and energy usage to ensure optimal performance and efficiency
  • Negotiating and Persuading to secure favourable service agreements, negotiate maintenance and repair contracts and influence stakeholders to adopt cost-effective solutions to ensure smooth facility operations
  • Verbal Ability to clearly communicate instructions, relay information and understand spoken feedback, to coordinate staff and maintaining smooth facility operations
  • Problem Identification and Deductive Reasoning to recognize issues in the maintenance and operation of facilities and to be able to diagnose the issue and determine the root causes
  • Stress Tolerance to keep facilities running efficiently while handling high-pressure situations like equipment failures, safety compliance issues and budget constraints
  • Knowledge in Manufacturing, Processing and Production to understand how to effectively allocate resources such as space, utilities and personnel during facilities operation

Main duties

This group performs some or all of the following duties:

  • Plan, organize, direct, control and evaluate the operations of commercial, transportation and recreational facilities and the included real estate
  • Oversee the leasing of space in the facility and the included real estate and the development of marketing strategies
  • Plan, organize and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and snow removal
  • Plan, organize, direct, control and evaluate construction projects to modify commercial, transportation and recreational facilities and real estate
  • Oversee the installation, maintenance and repair of real estate infrastructures including machinery, equipment and electrical and mechanical systems
  • Plan and manage the facility's operations budget
  • Prepare or oversee the preparation of reports and statistics related to areas of responsibility
  • Hire and oversee training and supervision of staff.

Additional information

No data has been provided for this section.

Similar occupations classified elsewhere

Exclusions:

NOC hierarchy breakdown

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.