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OaSIS 2025 Version 1.0
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65210.02 – Ship and train service attendants

Ship and train service attendants carry luggage for passengers aboard and maintain public areas and passengers' rooms aboard ships and trains.

Overview

Example job titles

  • Cruise line passenger attendant
  • Ship passenger attendant

Core competencies

  • Social Perceptiveness to recognize when passengers need assistance or when there are issues that need to be addressed, allowing for proactive and responsive service
  • Oral Communication: Active Listening to respond appropriately, provide relevant information and address any issues or needs passengers may have
  • Speech Recognition to accurately hear and respond to passenger needs to provide good service
  • Gross Body Coordination to carry luggage and perform maintenance tasks while moving through the confined spaces of ships and trains
  • Stress Tolerance to handle multiple tasks and address issues quickly, ensuring responsibilities can be managed without becoming overwhelmed
  • Knowledge in Client Service to meet passengers' needs and expectations by providing courteous and personalized assistance, and handling complaints or special requests effectively

Main duties

This group performs some or all of the following duties:

  • Set and clear tables, serve food and beverages, clean sleeping cars and cabins, make beds, wash dishes and maintain washroom supplies
  • Carry luggage for passengers aboard ships
  • Ensure customer satisfaction and comfort.

Additional information

No data has been provided for this section.

Similar occupations classified elsewhere

Exclusions:

  • Air transport ramp attendants (74202)
  • Hotel front desk clerks (64314)
  • Material handlers (75101)
  • Motion pictures, broadcasting, photography and performing arts assistants and operators (53111)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

6 – Sales and service occupations

TEER

5 – Occupations usually require short-term work demonstration and no formal education

Major group

65 – Sales and service support occupations

Sub-major group

652 – Support occupations in food, accommodation and tourism

Minor group

6521 – Support occupations in accommodation, travel, tourism and amusement services

Unit group

65210 – Support occupations in accommodation, travel and facilities set-up services

Occupational profile

65210.02 – Ship and train service attendants

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.