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OaSIS 2025 Version 1.0
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62029.00 – Other services supervisors

Other services supervisors supervise and coordinate the activities of dry cleaning, laundry, ironing, pressing and finishing workers, theatre ushers and attendants, spa, sports and recreation club workers, commissionaires, security guards and other service workers.

Overview

Example job titles

  • Clubhouse attendants supervisor
  • Commissionaire supervisor
  • Dry cleaning production supervisor
  • Dry cleaning supervisor
  • Laundry supervisor
  • Parking lot supervisor
  • Ski lift attendants supervisor
  • Spa supervisor
  • Theatre attendants supervisor
  • Ticket taker supervisor

Core competencies

  • Management of Personnel Resources to hire and train employees on policies and duties to meet service demand and ensure smooth operations
  • Time Management to organize workflows, set priorities and ensure operations run without delays
  • Multitasking to address multiple issues at once, such as resolving conflicts, handling customer complaints and managing staff performance
  • Categorization Flexibility to adjust their management approach based on the specific environment and the nature of the service being provided
  • Problem Identification to identify issues with service operation or customer satisfaction to prevent them from escalating into major disruptions
  • Attention to Detail to closely review requisition requests and work reports for errors or to determine requirements and progress
  • Knowledge in Hospitality to understand best practices for customer service to create positive experiences and maintain customer satisfaction

Main duties

This group performs some or all of the following duties:

  • Coordinate, assign and review the work of dry cleaning, laundry, ironing, pressing and finishing workers, theatre ushers and attendants, spa, sports and recreation club workers, commissionaires, security guards and other service workers not elsewhere classified
  • Establish work schedules and procedures and coordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Hire and train staff in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
  • Monitor quality and production levels
  • May perform the same duties as workers supervised.

Additional information

  • Progression to managerial positions is possible with additional training or experience.

Similar occupations classified elsewhere

Exclusions:

  • Cleaning supervisors (62024)
  • Executive housekeepers (62021)
  • Managers in customer and personal services (60040)
  • Retail sales supervisors (62010)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

6 – Sales and service occupations

TEER

2 – Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations

Major group

62 – Retail sales and service supervisors and specialized occupations in sales and services

Sub-major group

620 – Retail sales and service supervisors

Minor group

6202 – Service supervisors

Unit group

62029 – Other services supervisors

Occupational profile

62029.00 – Other services supervisors

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.