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Version:
OaSIS 2023 Version 1.0
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60040.00 – Managers in customer and personal services

Managers in customer and personal services include managers of establishments that provide services such as dry cleaning, hairdressing or residential cleaning. This unit group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.

Overview

Example job titles

  • Barber shop manager
  • Car wash manager
  • Cooking school manager
  • Driving school manager
  • Dry cleaning service manager
  • Hairdressing salon manager
  • Pest control service manager
  • Residential cleaning service manager
  • Septic tank service manager
  • Spa manager
  • Window washing service manager

Main duties

This group performs some or all of the following duties:

  • Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion
  • Establish or implement policies and procedures for staff
  • Plan and control budget and inventory
  • Respond to inquiries or complaints and resolve problems
  • Manage contracts for advertising or marketing strategies
  • Hire, train and supervise staff.

Additional information

No data has been provided for this section.

Similar occupations classified elsewhere

Exclusions:

  • Accommodation service managers (60031)
  • Cleaning supervisors (62024)
  • Executive housekeepers (62021)
  • Other business services managers (10029)
  • Retail and wholesale trade managers (60020)
  • Retail sales supervisors (62010)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

6 – Sales and service occupations

TEER

0 – Management occupations

Major group

60 – Middle management occupations in retail and wholesale trade and customer services

Sub-major group

600 – Middle management occupations in retail and wholesale trade and customer services

Minor group

6004 – Managers in customer and personal services

Unit group

60040 – Managers in customer and personal services

Occupational profile

60040.00 – Managers in customer and personal services

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.