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OaSIS 2025 Version 1.0
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14101.02 – Hospital admitting clerks

Hospital admitting clerks greet people arriving at hospitals and obtain information to direct them to medical service areas.

Overview

Example job titles

  • Dental hygiene coordinator
  • Hospital admitting clerk
  • Hospital receptionist

Core competencies

  • Social Perceptiveness to provide empathetic support and communicate in a way that eases patients' concerns, making their hospital experience more comfortable
  • Time Management to prioritize tasks, handle patient intake efficiently and ensure wait times are minimized
  • Speech Recognition to understand and interpret information provided by patients and their families in order to direct them appropriately within the hospital
  • Verbal Ability and Speech Clarity to explain procedures and directions clearly and simply, or to respond to patients or carers who may be confused or in a state of shock
  • Attention to Detail to ensure all data is collected and entered accurately into the hospital’s system
  • Knowledge in Clerical to handle administrative tasks accurately and efficiently such as data entry, filing and patient record management

Main duties

This group performs some or all of the following duties:

  • Interview patients to obtain and process information required to provide hospital and medical services
  • Greet patients, schedule appointments, using manual or computerized systems, receive and record payment for services, and direct patients to appropriate areas.

Additional information

  • Progression to supervisory positions is possible with experience.

Similar occupations classified elsewhere

Exclusions:

  • Other customer and information services representatives (64409)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

1 – Business, finance and administration occupations

TEER

4 – Occupations usually require a secondary school diploma; or several weeks of on-the-job training

Major group

14 – Administrative and financial support and supply chain logistics occupations

Sub-major group

141 – Office, court, and data support occupations

Minor group

1410 – Office support and court services occupations

Unit group

14101 – Receptionists

Occupational profile

14101.02 – Hospital admitting clerks

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.