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OaSIS 2025 Version 1.0
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13110.00 – Administrative assistants

Administrative assistants perform a variety of administrative duties in support of managerial and professional employers.

Overview

Example job titles

  • Administrative assistant
  • Executive secretary (except legal and medical)
  • Human resources administrator
  • Office administrative assistant
  • Private secretary
  • Secretary (except legal and medical)
  • Technical secretary

Core competencies

  • Writing to ensure that documents, such as correspondence, reports or meeting minutes are clear, professional and free from errors
  • Time Management to prioritize tasks, meet deadlines and manage workload efficiently
  • Verbal Ability and Speech Clarity to clearly convey messages, provide information, and handle inquiries in a professional and understandable manner
  • Near Vision to proofread documents, enter data accurately and read critical details like dates, addresses and phone numbers, supporting reliable recordkeeping and smooth organizational communication
  • Attention to Detail to meticulously handle tasks such as data entry, scheduling or document preparation, ensuring accuracy in records and communications
  • Collaboration to work closely with managers, team members or clients, ensuring the accuracy and appropriateness of correspondence, invoices, presentations and reports
  • Knowledge in Clerical to understand clerical duties, including managing files, organizing records and handling correspondence

Main duties

This group performs some or all of the following duties:

  • Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
  • Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments and organizations
  • Schedule and confirm appointments and meetings of employer
  • Order office supplies and maintain inventory
  • Answer telephone and electronic enquiries and relay telephone calls and messages
  • Set up and maintain manual and computerized information filing systems
  • Determine and establish office procedures
  • Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
  • Record and prepare minutes of meetings
  • Arrange travel schedules and make reservations
  • May compile data, statistics and other information to support research activities
  • May supervise and train office staff in procedures and in use of current software
  • May organize conferences.

Additional information

No data has been provided for this section.

Similar occupations classified elsewhere

Exclusions:

  • Court reporters, medical transcriptionists and related occupations (12110)
  • Executive assistants (12100)
  • Legal administrative assistants (13111)
  • Medical administrative assistants (13112)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

1 – Business, finance and administration occupations

TEER

3 – Occupations usually require a college diploma or apprenticeship training of less than two years; or more than six months of on-the-job training

Major group

13 – Administrative occupations and transportation logistics occupations

Sub-major group

131 – Administrative occupations

Minor group

1311 – Office administrative assistants - general, legal and medical

Unit group

13110 – Administrative assistants

Occupational profile

13110.00 – Administrative assistants

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.