Explore occupational profile

Version:
OaSIS 2025 Version 1.0
Search the OaSIS

12012.00 – Supervisors, library, correspondence and related information workers

Supervisors of library, correspondence and related information workers supervise and coordinate the activities of workers in the following unit groups: Survey interviewers and statistical clerks (14110), Library assistants and clerks (14300), and Correspondence, publication and regulatory clerks (14301).

Overview

Example job titles

  • Advertising clerks supervisor
  • Correspondence clerks supervisor
  • Library clerks supervisor
  • Publication clerks supervisor
  • Statistical clerks supervisor
  • Survey interviewers supervisor

Core competencies

  • Coordinating to ensure work processes are organized and efficient and to help avoid overlaps, delays and gaps in work
  • Monitoring to assess the performance of team members and to help in providing constructive feedback, recognizing achievements and addressing areas where improvement is needed
  • Written Comprehension to read and understand various documents, including reports, correspondence, policies and procedures
  • Verbal Ability and Speech Clarity to ensure communication is clear and understood, reducing the likelihood of misunderstandings when relaying instructions to their team
  • Leadership to guide team members and ensure tasks are completed efficiently and to a high standard
  • Knowledge in Library, Conservation, and Heritage to understand conservation techniques to effectively manage collections, including books, documents and other materials

Main duties

This group performs some or all of the following duties:

  • Coordinate, assign and review the work of clerks engaged in the following duties: conducting surveys and interviews; collecting and compiling statistics; preparing and issuing licences, passports and other regulatory documents; reshelving books and performing other tasks in libraries; writing correspondence including e-mails and preparing material for translation and publication
  • Establish work schedules and procedures and coordinate activities with other work units or departments
  • Resolve work-related problems, monitor services provided by clerks and agents, and prepare and submit progress and other reports
  • Train workers in job duties and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Additional information

No data has been provided for this section.

Similar occupations classified elsewhere

Exclusions:

  • Librarians (51100)
  • Library and public archive technicians (52100)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

1 – Business, finance and administration occupations

TEER

2 – Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations

Major group

12 – Administrative and financial supervisors and specialized administrative occupations

Sub-major group

120 – Administrative and financial supervisors

Minor group

1201 – Administrative and financial supervisors

Unit group

12012 – Supervisors, library, correspondence and related information workers

Occupational profile

12012.00 – Supervisors, library, correspondence and related information workers

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.