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OaSIS 2023 Version 1.0
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10029.00 – Other business services managers

Other business services managers plan, organize, direct, control and evaluate the operations of establishments that provide services to business, and ensure the quality of those services and client satisfaction.

Overview

Example job titles

  • Accounting firm manager
  • Contact centre manager
  • Employment agency manager
  • Energy asset joint venture manager
  • Legal firm manager
  • Management consulting service manager
  • Market research service manager
  • Nursing registry manager
  • Payroll service manager
  • Personnel agency manager
  • Professional services manager - business services
  • Security service manager

Main duties

This group performs some or all of the following duties:

  • Plan, organize, direct, control and evaluate the operations of establishments that provide services to business such as management consulting, market research, personnel and payroll services, contact centre services and security services
  • Plan, develop and organize the policies and procedures of these establishments
  • Develop action plans, provide expertise in response to client needs, and support and advise project teams
  • Direct and advise staff in the development and implementation of service quality assessment strategies
  • Plan, administer and control budgets for client projects, contracts, equipment and supplies
  • Represent the company within various economic and social organizations
  • Assist staff with administrative or technical problems
  • Hire, train and supervise staff.

Additional information

No data has been provided for this section.

Similar occupations classified elsewhere

Exclusions:

  • Advertising, marketing and public relations managers (10022)
  • Architecture and science managers (20011)
  • Banking, credit and other investment managers (10021)
  • Computer and information systems managers (20012)
  • Engineering managers (20010)
  • Insurance, real estate and financial brokerage managers (10020)
  • Senior managers - financial, communications and other business services (00012)

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.