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OaSIS 2025 Version 1.0
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00013.00 – Senior managers - health, education, social and community services and membership organizations

Senior managers in health, education, social and community services and membership organizations plan, organize, direct, control and evaluate, through middle managers, membership and other organizations or institutions that deliver health, education, social or community services. They formulate policies which establish the direction to be taken by these organizations, either alone or in conjunction with a board of directors.

Overview

Example job titles

  • Arts and culture association chairperson
  • Automobile association executive director
  • Business association president
  • Educational institution chief financial officer (CFO)
  • Health services institution executive director
  • Labour organization president
  • Membership organization general manager
  • Music guild president
  • Professional association executive director
  • Scientific association chairperson
  • Social services institution corporate controller
  • Voluntary organization executive director

Core competencies

  • Critical Thinking and Decision Making to analyze complex issues, develop policies and make informed decisions by assessing factors, anticipating challenges and devising solutions to enhance service delivery
  • Evaluation and Systems Analysis to identify inefficiencies, streamline operations and ensure different parts of the organization work together effectively
  • Verbal Ability and Speech Clarity to interact with a wide range of stakeholders including staff, clients, government agencies, donors and community members
  • Categorization Flexibility and Information Ordering to categorize and prioritize offerings based on factors such as community needs, funding availability, and organizational mission to ensure effective resource allocation and service delivery
  • Leadership to strategically plan and make decisions in order to advance the organization's mission and objectives and to advocate for the needs and interests of the organization, clients and the broader community
  • Knowledge in Business Management to ensure the organization operates efficiently, adheres to budgets and meets objectives in delivering health, education or community services

Main duties

This group performs some or all of the following duties:

  • Establish objectives for the organization or institution and formulate or approve policies and programs
  • Authorize and organize the establishment of major departments and associated senior staff positions
  • Allocate material, human and financial resources to implement organizational policies and programs; establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall personnel planning
  • Select middle managers, directors or other executive staff
  • Coordinate the work of regions, divisions or departments
  • Represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions.

Additional information

  • There is mobility among senior management occupations.
  • Senior managers in this unit group may specialize in areas such as finance, marketing, human resources or in a particular service area.

Similar occupations classified elsewhere

Exclusions:

  • Administrators - post-secondary education and vocational training (40020)
  • Government managers - education policy development and program administration (40012)
  • Government managers - health and social policy development and program administration (40010)
  • Managers in health care (30010)
  • Managers in social, community and correctional services (40030)
  • Other managers in public administration (40019)
  • School principals and administrators of elementary and secondary education (40021)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

0 – Legislative and senior management occupations

TEER

0 – Management occupations

Major group

00 – Legislative and senior managers

Sub-major group

000 – Legislative and senior managers

Minor group

0001 – Legislators and senior management

Unit group

00013 – Senior managers - health, education, social and community services and membership organizations

Occupational profile

00013.00 – Senior managers - health, education, social and community services and membership organizations

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.