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OaSIS 2025 Version 1.0
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00012.00 – Senior managers - financial, communications and other business services

Senior managers in financial, communications and other business services are usually appointed by a board of directors, to which they report. They work either alone or in conjunction with the board of directors to develop and establish objectives for the company, and to develop or approve policies and programs. They plan, organize, direct, control and evaluate, through middle managers, the operations of their organization in relation to established objectives.

Overview

Example job titles

  • Advertising agency president
  • Bank president
  • Chief executive officer (CEO) - telephone company
  • Chief financial officer (CFO) - advertising agency
  • Chief operating officer - engineering firm
  • Computing services company president
  • Credit union executive director
  • Executive vice-president - real estate agency
  • General manager - real estate management company
  • Human resources vice-president - bank
  • Marketing vice-president - clerical staff services
  • Operations vice-president - satellite communication services
  • President and chief executive officer - financial, communications and other business services
  • Trust company regional vice-president

Core competencies

  • Critical Thinking and Decision Making to evaluate situations, anticipate challenges and develop effective strategies to address issues and achieve objectives
  • Evaluation and Systems Analysis to assess the effectiveness of policies, programs or operational procedures and understand how different components of the organization interact in order to identify areas for improvement
  • Written Comprehension to review written business proposals, investment analyses and feasibility studies when considering new ventures or investment opportunities
  • Mathematical Reasoning and Numerical Ability to calculate financial implications, evaluate risks, and make informed decisions during contract negotiations, budgetary decisions, financial forecasting, and assessing returns on investments
  • Leadership to establish clear goals, define the company's mission and develop a strategic direction for the organization
  • Knowledge in Business Management to oversee operations, develop strategies and ensure the organization meets its objectives

Main duties

This group performs some or all of the following duties:

  • Determine the company's mission and strategic direction as conveyed through policies and concrete objectives which are met through the effective management of human, financial and material resources
  • Authorize and organize the establishment of major departments and associated senior staff positions
  • Allocate material, human and financial resources to implement organizational policies and programs; establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall human resources planning
  • Select middle managers, directors or other executive staff; delegate the necessary authority to them and create optimum working conditions
  • Represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions.

Additional information

  • There is mobility among senior management occupations.
  • Senior managers in this unit group may specialize in areas such as finance, marketing or human resources or in a particular service area.

Similar occupations classified elsewhere

Exclusions:

  • Advertising, marketing and public relations managers (10022)
  • Architecture and science managers (20011)
  • Banking, credit and other investment managers (10021)
  • Computer and information systems managers (20012)
  • Engineering managers (20010)
  • Insurance, real estate and financial brokerage managers (10020)
  • Other business services managers (10029)
  • Telecommunication carriers managers (10030)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

0 – Legislative and senior management occupations

TEER

0 – Management occupations

Major group

00 – Legislative and senior managers

Sub-major group

000 – Legislative and senior managers

Minor group

0001 – Legislators and senior management

Unit group

00012 – Senior managers - financial, communications and other business services

Occupational profile

00012.00 – Senior managers - financial, communications and other business services

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.