Explore occupational profile

Version:
OaSIS 2025 Version 1.0
Search the OaSIS

65329.06 – Ticket takers and ushers

Ticket takers and ushers provide services in retail service establishments.

Overview

Example job titles

  • Cloakroom attendant
  • Theatre usher
  • Ticket taker and usher

Core competencies

  • Coordinating to manage the flow of patrons by synchronizing ticket collection and seating directions with event schedules and other staff activities
  • Social Perceptiveness to gauge patrons' needs, notice signs of discomfort or confusion, and adjust their approach to provide better service
  • Speech Clarity to convey information to patrons, provide directions, answer questions or explain policies or procedures
  • Problem Identification to identify problems and notify management, such as seating disputes, ticketing errors or safety concerns
  • Attention to Detail to avoid errors, ensuring compliance with venue policies and making sure that all aspects of the event or service are handled correctly
  • Social Orientation to create a welcoming and friendly atmosphere, making patrons feel valued and enhance their overall experience
  • Knowledge in Client Service to deliver high-quality experiences to patrons, including being courteous, responsive and helpful in addressing patrons' needs

Main duties

This group performs some or all of the following duties:

  • Collect admission tickets or passes from patrons at entertainment events and direct patrons to their seats.

Additional information

No data has been provided for this section.

Similar occupations classified elsewhere

Exclusions:

  • Operators and attendants in amusement, recreation and sport (65211)
  • Other services supervisors (62029)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

6 – Sales and service occupations

TEER

5 – Occupations usually require short-term work demonstration and no formal education

Major group

65 – Sales and service support occupations

Sub-major group

653 – Support occupations in cleaning and related services

Minor group

6532 – Service support and related occupations

Unit group

65329 – Other service support occupations

Occupational profile

65329.06 – Ticket takers and ushers

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.