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OaSIS 2025 Version 1.0
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65200.00 – Food and beverage servers

Food and beverage servers take patrons' food and beverage orders and serve orders to patrons.

Overview

Example job titles

  • Banquet server
  • Captain waiter/waitress
  • Chief wine steward
  • Cocktail waiter/waitress
  • Food and beverage server
  • Formal service waiter/waitress
  • Sommelier
  • Waiter/waitress
  • Wine steward

Core competencies

  • Social Perceptiveness to recognize non-verbal cues and adjust service accordingly to enhance guests' experience
  • Oral Communication: Active Listening to understand guests' requests, clarify any ambiguities and ensure orders are processed correctly
  • Gross Body Coordination to navigate through crowded spaces, balance trays and manage multiple tasks simultaneously without bumping into guests or dropping items
  • Stamina to stand, walk and carry heavy trays or plates throughout extended periods
  • Concern for Others and Social Orientation to create a positive dining experience, be attentive to guests’ needs, respond empathetically to complaints and ensure everyone feels welcomed and valued
  • Knowledge in Client Service to professionally interact with customers, handle complaints, offer solutions to problems and ensure food service experiences are positive

Main duties

This group performs some or all of the following duties:

  • Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
  • Take orders and relay to kitchen and bar staff
  • Recommend wines that complement patrons' meals
  • Serve food and beverages
  • Prepare and serve specialty foods at patrons' tables
  • Present bill to patrons and accept payment
  • May order and maintain inventory of wines and wine glassware
  • May perform sensory evaluation of wines.

Additional information

No data has been provided for this section.

Similar occupations classified elsewhere

Exclusions:

  • Food service supervisors (62020)
  • Maîtres d'hôtel and hosts/hostesses (64300)
  • Restaurant and food service managers (60030)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

6 – Sales and service occupations

TEER

5 – Occupations usually require short-term work demonstration and no formal education

Major group

65 – Sales and service support occupations

Sub-major group

652 – Support occupations in food, accommodation and tourism

Minor group

6520 – Food support occupations

Unit group

65200 – Food and beverage servers

Occupational profile

65200.00 – Food and beverage servers

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.