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Version:
OaSIS 2025 Version 1.0
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64321.00 – Casino workers

Casino workers operate gaming tables, assist patrons using slot machines, accept keno wagers, pay out winning bets and jackpots and collect losing bets.

Overview

Example job titles

  • Croupier
  • Keno runner - casino
  • Keno writer

Core competencies

  • Numeracy to calculate and pay out winning bets and jackpots, collect losing bets and maintain related reports
  • Oral Communication: Active Listening to listen carefully to patrons' requests or concerns, such as questions about a game's rules, complaints or requests for assistance
  • Verbal Ability to determine winners or announce winning numbers
  • Selective Attention to focus on the cards, the bets being placed and the interactions between players, while ensuring the game runs smoothly
  • Attention to Detail to carefully operate gambling tables and games, such as roulette, blackjack, keno and poker
  • Knowledge in Client Service to understand client service principles to resolve issues and conflicts efficiently for smooth operation and prevent negative casino experiences

Main duties

This group performs some or all of the following duties:

  • Operate gaming tables and games such as roulette, blackjack, keno, baccarat and poker
  • Monitor and assist patrons using slot machines
  • Explain rules of games to patrons and ensure that rules are followed
  • Accept keno wagers and issue computerized tickets for selection
  • Determine winners or announce winning numbers
  • Calculate and pay out winning bets and jackpots, collect losing bets and maintain related reports
  • Replenish and reset slot machines
  • May perform minor adjustments or repairs to slot machines.

Additional information

  • Progression to supervisory positions is possible with experience in all activities related to gaming.

Similar occupations classified elsewhere

Exclusions:

  • Operators and attendants in amusement, recreation and sport (65211)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

6 – Sales and service occupations

TEER

4 – Occupations usually require a secondary school diploma; or several weeks of on-the-job training

Major group

64 – Sales and service representatives and other customer and personal services occupations

Sub-major group

643 – Occupations in food, accommodation and tourism

Minor group

6432 – Tourism and amusement services occupations

Unit group

64321 – Casino workers

Occupational profile

64321.00 – Casino workers

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.