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Version:
OaSIS 2022 Version 1.0
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64312.02 – Airline cargo and freight agents

Airline cargo and freight agents arrange for cargo shipments and provide related customer services.

Overview

Example job titles

  • Airline cargo agent
  • Airline load planner

Main duties

This group performs some or all of the following duties:

  • Weigh cargo and compute freight costs, calculate charges for services and insurance, process bills of lading, cargo manifests and other documents
  • Trace lost or misdirected cargo and maintain shipping and other records
  • Complete pre-flight documents regarding passenger and cargo load, catering count, special requests and other flight information
  • Relay operational messages to operations control and downline stations
  • Calculate load weights for compartments of aircraft using charts and computers
  • Plan load to distribute and balance cargo.

Additional information

  • Depending on the size of the airline or airport, the duties of workers in this unit group may overlap.
  • Progression to supervisory positions is possible with experience.

Similar occupations classified elsewhere

Exclusions:

  • Accommodation, travel, tourism and related services supervisors (62022)
  • Ground and water transport ticket agents, cargo service representatives and related clerks (64313)
  • Support occupations in accommodation, travel and facilities set-up services (65210)
  • Travel counsellors (64310)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

6 – Sales and service occupations

TEER

4 – Occupations usually require a secondary school diploma; or several weeks of on-the-job training

Major group

64 – Sales and service representatives and other customer and personal services occupations

Sub-major group

643 – Occupations in food, accommodation and tourism

Minor group

6431 – Occupations in travel and accommodation

Unit group

64312 – Airline ticket and service agents

Occupational profile

64312.02 – Airline cargo and freight agents

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.