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OaSIS 2025 Version 1.0
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13112.00 – Medical administrative assistants

Medical administrative assistants perform a variety of secretarial and administrative duties in doctor's offices, hospitals, medical clinics and other medical settings.

Overview

Example job titles

  • Administrative assistant - medical
  • Medical secretary
  • Ward secretary

Core competencies

  • Reading Comprehension to understand and interpret various documents, such as medical records, insurance forms and medical codes
  • Writing to compose medical reports, records, correspondence and other communications adapted for healthcare professionals and administrative requirements
  • Verbal Ability and Speech Recognition to clearly convey information when interacting with patients, medical staff and insurance companies
  • Information Ordering to ensure records such as patient records, appointment schedules or billing details are easily accessible and managed efficiently, supporting the smooth operation of medical facilities
  • Attention to Detail to ensure all information is correctly recorded and processed, which is essential for patient safety and compliance with medical regulations
  • Knowledge in Clerical to understand administrative responsibilities, such as filing, scheduling and handling correspondence

Main duties

This group performs some or all of the following duties:

  • Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients
  • Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
  • Interview patients in order to complete forms, documents and case histories
  • Complete insurance and other claim forms
  • Initiate and maintain confidential medical files and records
  • Prepare draft agendas for meetings and take, transcribe and distribute minutes
  • Prepare financial statements and billing
  • Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting
  • Order supplies and maintain inventory
  • Determine and establish office procedures and routines
  • May supervise and train other staff in procedures and in use of current software.

Additional information

No data has been provided for this section.

Similar occupations classified elsewhere

Exclusions:

  • Health information management occupations (12111)
  • Medical transcriptionists (12110.02)

NOC hierarchy breakdown

NOC version

NOC 2021 Version 1.0

Broad occupational category

1 – Business, finance and administration occupations

TEER

3 – Occupations usually require a college diploma or apprenticeship training of less than two years; or more than six months of on-the-job training

Major group

13 – Administrative occupations and transportation logistics occupations

Sub-major group

131 – Administrative occupations

Minor group

1311 – Office administrative assistants - general, legal and medical

Unit group

13112 – Medical administrative assistants

Occupational profile

13112.00 – Medical administrative assistants

O*NET in-it

This page includes information from the O*NET 27.2 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. Employment and Social Development Canada has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.