0621 Retail and wholesale trade managers
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Lead statementRetail and wholesale trade managers plan, organize, direct, control and evaluate the operations of establishments that sell merchandise or services on a retail or wholesale basis. Retail and wholesale trade managers are employed by retail and wholesale sales establishments or they may own and operate their own store.
- antique dealer
- assistant manager – retail
- automobile repair shop manager
- bookstore manager
- car dealership manager
- cattle dealer
- clothing store manager
- department store manager
- pleasure boat dealer
- sporting goods store manager
- store manager – retail
- supermarket manager
- variety store manager
Retail and wholesale trade managers perform some or all of the following duties:
- Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold, and implement price and credit policies
- Source and negotiate with vendors when necessary to procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets, authorize expenditures, and monitor revenues
- Evaluate and improve customer service and respond to customer requests and issues
- Address staffing requirements, including the hiring, development and retention of staff
- Completion of secondary school is required.
- A university degree or college diploma in business administration or other field related to the product or service being sold may be required.
- Several years of related retail or wholesale sales experience at increasing levels of responsibility are usually required.
- There is some mobility between managers in this unit group, depending on the product or service.