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7332.2 – Major appliance repairers/technicians

Major appliance repairers and technicians service and repair major domestic electric appliances.

Profile

Example titles Help

  • Appliance service technician
  • Appliance service technician apprentice
  • Commercial foodservice appliance technician
  • Commercial laundry appliance technician
  • Dishwasher repairer
  • Refrigerator repairer
  • Service technician - electrical appliances
  • Service technician - gas appliances
  • Stove repairer
  • Washing machine servicer

Main characteristics Help

  • General learning ability to examine and repair major appliances such as refrigerators and window air conditioners either in repair shops or in customers' residences
  • Verbal ability to consult customers and refer to work orders to determine why appliances do not work properly
  • Numerical ability to prepare cost estimates of work performed
  • Spatial perception and Form perception to refer to schematic diagrams and product manuals, and to disassemble appliances using hand tools
  • Motor co-ordination and Finger dexterity and Manual dexterity to replace components and subcomponents and to reassemble appliances using hand tools and soldering and brazing equipment
  • Objective interest in operating test equipment such as meters and gauges to measure resistance, current, voltage and pressure, and to operate hand tools and soldering and brazing equipment
  • Methodical interest in speaking to customers during service calls to establish nature of appliance malfunction; and in planning service routes and preparing written accounts of work performed
  • Innovative interest in compiling information to diagnose faults by checking controls, condensers, timer sequences, fans and other components

Aptitudes Help

One of five levels assigned for each factor, with levels representing normal curve distribution of the labour force:

G
General learning ability
V
Verbal ability
N
Numerical ability
S
Spatial perception
P
Form perception
Q
Clerical perception
K
Motor co-ordination
F
Finger dexterity
M
Manual dexterity

Levels legend
  1. The highest 10% of the working population
  2. Upper third, exclusive of the highest 10%
  3. Middle third of the working population
  4. Lowest third, exclusive of the lowest 10%
  5. Lowest 10% of the working population

An individual's overall capacity to learn the skills needed to perform job duties is based on his or her specific aptitudes for acquiring information and transforming it into action.

General learning ability G-3

Ability to 'catch on' or understand instructions and underlying principles; to reason and make judgments.

Verbal ability V-3

Ability to understand the meaning of words and the ideas associated with them, and to use them effectively; to comprehend language, to understand relationships between words and to understand the meaning of whole sentences and paragraphs; to present information or ideas clearly.

Numerical ability N-3

Ability to carry out arithmetical processes quickly and accurately.

Spatial perception S-3

Ability to think visually about geometric forms and comprehend the two dimensional representation of three dimensional objects; to recognize the relationships resulting from the movement of objects in space. May be used in such tasks as blueprint reading and in solving geometry problems. Frequently described as the ability to 'visualize' objects of two or three dimensions.

Form perception P-3

Ability to perceive pertinent detail in objects and in pictorial and graphic material; to make visual comparisons and discriminations and to see slight differences in shapes and shadings of figures and widths and lengths of lines.

Clerical perception Q-4

Ability to perceive pertinent detail in verbal or tabular material; to observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetical computation.

Motor co-ordination K-3

Ability to co-ordinate eyes, hands and fingers rapidly and accurately when required to respond with precise movements.

Finger dexterity F-3

Ability to move the fingers and manipulate small objects with the fingers rapidly and/or accurately.

Manual dexterity M-3

Ability to move the hands easily and skillfully; to work with the hands in placing and turning motions.

Interests Help

Three of five descriptive factors, assigned in order of predominance and lower case rating indicating weaker representation:

D
Directive
I
Innovative
M
Methodical
O
Objective
S
Social

Objective O

Objective persons enjoy working with tools, equipment, instruments and machinery. They like to repair and/or fabricate things from various materials according to specifications and using established techniques. Objective persons are interested in finding out how things operate and how they are built.

Methodical M

Methodical persons like to have clear rules and organized methods to guide their activities. They prefer working under the direction or supervision of others according to given instructions, or to be guided by established policies and procedures. Methodical persons like to work on one thing until it is completed. They enjoy following a set routine and prefer work that is free from the unexpected.

Innovative I

Innovative persons like to explore things in depth and arrive at solutions to problems by experimenting. They are interested in initiating and creating different ways to solve questions and present information. They enjoy scientific subjects. Innovative persons prefer to be challenged with new and unexpected experiences. They adjust to change easily.

Data, people, and things Help

Data

0
Synthesizing
1
Co-ordinating
2
Analyzing
3
Compiling
4
Computing
5
Copying
6
Comparing
7
N/A
8
Not Significant

People

0
Mentoring
1
Negotiating
2
Instructing - Consulting
3
Supervising
4
Diverting
5
Persuading
6
Speaking - Signaling
7
Serving - Assisting
8
Not significant

Things

0
Setting up
1
Precision working
2
Controlling
3
Driving - Operating
4
Operating - Manipulating
5
Tending
6
Feeding - Offbearing
7
Handling
8
Not significant
Data Compiling 3

Accumulating information usually recorded physically but which may be stored mentally; gathering, collating and classifying information about data, people and things; frequently reporting and/or carrying out a prescribed action in relation to the information.

People speaking 6

Talking with and/or signalling people to convey or exchange information; giving assignments and/or directions to helpers.

Things Operating 4

Using the body, tools or special devices to operate equipment or move, guide, install and place objects or materials. Requires a significant combination of motor co ordination and manual and finger dexterity. Involves some latitude for judgment with regard to precision and selection of appropriate tool, object or material.

Physical activities Help

V - Vision

1
Close visual acuity
2
Near vision
3
Near and far vision
4
Total visual field

H - Hearing

1
Limited
2
Verbal interaction
3
Other sound discrimination

L - Limb co-ordination

0
Not relevant
1
Upper limb co-ordination
2
Multiple limb co-ordination

C - Colour discrimination

0
Not relevant
1
Relevant

B - Body position

1
Sitting
2
Standing and/or walking
3
Sitting, standing, walking
4
Other body positions

S - Strength

1
Limited
2
Light
3
Medium
4
Heavy
Vision Vision V-2

The use of sight in the work performed. The levels are organized in terms of the visual field involved in the performance of the work.

2 - Near vision

Work activities are performed near the worker. The scope of the visual field is broader than in Close visual acuity (1).

Examples:

  • reading and interpreting drawings and specifications
  • using computer keyboards and reading computer monitors
  • repairing automobile engines
  • setting up and operating machine tools
Colour discrimination Colour discrimination C-1

The use of colour descrimination to identify, distinguish and match colours and different shades of the same colours.

1 - Relevant

Colour discrimination is relevant in the performance of the work.

Examples:

  • observing signals while operating vehicles
  • installing, testing and repairing electrical wiring
  • restoring and conserving museum and art gallery artifacts
  • designing, constructing and repairing dentures
Hearing Hearing H-3

The use of hearing in the work performed. The levels are organized in terms of the type of auditory discrimination involved in the performance of the work.

3 - Other sound discrimination

Work activities involve the identification, assessment and/or production of sound. Verbal interaction (2) is included in this level.

Examples:

  • leading bands, orchestras and choirs during musical rehearsals and performances
  • administering audiometric tests to diagnose the degree of hearing impairment
  • testing automotive systems and components using testing devices to isolate faults
  • commanding fishing vessels by operating navigational instruments
Body position Body position B-4

Primary type of posture or body movement involved in performing the work. These postures or body movements range from simple to complex and from sedentary to mobile.

4 - Other body positions

Work activities involve body postures other than, or in addition to, Sitting (1) and Standing and/or walking (2) such as bending, stooping, kneeling and crouching

Examples:

  • performing labouring duties in warehouses
  • measuring, cutting and installing carpeting
  • adjusting, repairing or replacing parts and components of automotive systems
  • treating patients' disorders of the spine and body through corrective manipulation
Limb co-ordination Limb co-ordination L-1

The use of limbs in performing work.

1 - Upper limb co-ordination

Work activities involve co-ordination of upper limbs.

Examples:

  • keyboarding
  • performing maintenance services such as oil changes, lubrications and tune-ups
  • operating video cameras
  • instructing students in sign language
Strength Strength S-3

The use of strength in the handling of loads such as pulling, pushing, lifting and/or moving objects during the work performed.

3 - Medium

Work activities involve handling loads between 10 kg and 20 kg.

Examples:

  • setting up and operating finishing machines or finishing furniture by hand
  • measuring, cutting and applying wallpaper to walls
  • adjusting, replacing or repairing mechanical or electrical components using hand tools and equipment
  • operating film cameras to record live events

Environmental conditions Help

Location

L1
Regulated inside climate
L2
Unregulated inside climate
L3
Outside
L4
In a vehicle or cab

Hazards

H1
Dangerous chemical substances
H2
Biological agents
H3
Equipment, machinery, tools
H4
Electricity
H5
Radiation
H6
Flying particles, falling objects
H7
Fire, steam, hot surfaces
H8
Dangerous locations

Discomforts

D1
Noise
D2
Vibration
D3
Odours
D4
Non-toxic dusts
D5
Wetness
Hazards Equipment, machinery, tools H3

Potential hazards to which the worker may be exposed. The codes provide an indication of the type(s) of hazard(s) most likely to be present in the workplace environment. They are not a measure of frequency, duration or degree of exposure to hazards, but an indication of the presence or absence of a particular hazard in the work environment.

H3 - Equipment, machinery, tools

Working near or with equipment, instruments, machinery or power/hand tools that may be a potential source of accident or injury.

Examples:

  • operating metal machining tools to shape metal
  • using hand tools to fabricate wood products
  • operating power saws to thin trees
  • performing surgical procedures
Hazards Electricity H4

Potential hazards to which the worker may be exposed. The codes provide an indication of the type(s) of hazard(s) most likely to be present in the workplace environment. They are not a measure of frequency, duration or degree of exposure to hazards, but an indication of the presence or absence of a particular hazard in the work environment.

H4 - Electricity

Exposure to electrical circuitry, high tension wires, transformers or other equipment that may be a potential source of electrical shock.

Examples:

  • installing or repairing electrical wiring, motors and generators
  • maintaining underground power transmission and distribution systems
  • operating semi-automatic electric arc welding equipment
  • repairing industrial electrical control systems and devices
Location Regulated inside climate L1

The work performed is carried out indoors in a regulated environment, indoors in an unregulated environment, outdoors or in a vehicle. In many occupations, the Main Duties may be performed in more than one location. Therefore, a group may have more than one Location code, for example:

  • firefighting and fire prevention duties
  • maintenance of interior/exterior of buildings
  • managing operations and paperwork of farms

L1 - Regulated inside climate

A normal controlled environment such as an office, hospital or school.

Employment requirements Help

Education/training Help

1
No formal education or training requirements
2
Some high school education and/or on the job training or experience
3
High school
4
Course work, training, workshops and/or experience related to the occupation
5
Apprenticeship, specialized training, vocational school training
6
College, technical school (certificate, diploma)
7
Undergraduate degree
8
Post-graduate or professional degree
+
Additional requirement beyond education and training
R
Regulated requirement(s)
5, 6, R
  • Completion of secondary school and training courses or a vocational program is usually required.
  • Major appliance repairers/technicians require some secondary school education and completion of a college program in appliance repair
    or
    completion of a three- or four-year apprenticeship program in appliance repair.
  • Appliance service technician, or appliance serviceperson, trade certification is compulsory in Alberta and available, but voluntary, in Newfoundland and Labrador, Nova Scotia, Prince Edward Island, New Brunswick, Quebec, Ontario, British Columbia, the Northwest Territories and Nunavut.
  • A provincial gas fitter licence, or gas appliance technician certificate, may be required for gas appliance service technicians.
  • Red Seal endorsement is also available to qualified appliance service technicians upon successful completion of the interprovincial Red Seal examination.

Workplaces/employers Help

  • Appliance service companies
  • Repair departments of retail and wholesale establishments
  • Repair shops
  • Self-employment

Occupational options Help

  • Progression to supervisory positions is possible with experience.
  • The Red Seal endorsement allows for interprovincial mobility.

Exclusions Help

Breakdown summary

Broad occupational category
7 – Trades, transport and equipment operators and related occupations
Skill level
B – Occupations usually require college education, specialized training or apprenticeship training
Major group
73 – Maintenance and equipment operation trades
Minor group
733 – Other mechanics and related repairers
Unit group
7332 – Appliance servicers and repairers
Version
2016.3
Date modified: